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Seven AI

IT Engineer

Seven AI

Location
Onsite (Boston, Massachusetts)
Employment
Full-time
Level
Senior Level
Posted 1 week ago

About the Role

7AI is an agentic security platform company seeking an IT Engineer to manage end-to-end IT operations, including identity management, SaaS administration, and endpoint provisioning. The role serves as the primary technical point of contact, ensuring systems are well-governed and productive as the company scales.

Skills

Okta SAML OIDC SCIM Jamf Pro MacOS Python Bash AWS GitHub Salesforce Google Workspace Zoom Slack 1Password IT Operations

Full job details

7AI is looking for an IT Engineer to run IT operations end-to-end — identity, endpoints, SaaS and business systems administration, and onboarding/offboarding. You'll be the first technical point of contact for the company's IT needs and partner closely with our security program to keep a fast-moving, technical company productive and well-governed as we scale.

What you'll do

  • Administer Okta as the front door for every business application: SAML/OIDC, SCIM, lifecycle policies, and access provisioning across AWS, GitHub, Salesforce, and the broader SaaS estate.

  • Automate employee onboarding and offboarding end-to-end, replacing manual runbooks with code.

  • Own day-to-day administration of our SaaS and business systems — Salesforce, Zoom, Slack, Google Workspace, and similar — including configuration, integrations, user and license management, and support for the teams that depend on them.

  • Manage the Jamf-administered macOS fleet: default provisioning, software allowlisting, patching, and day-to-day endpoint operations.

  • Maintain an accurate inventory of the SaaS estate, integrate apps with SSO/SCIM, and prune unused accounts, licenses, and API tokens.

  • Partner with Finance and system owners on SaaS licensing, renewals, and rationalization as the estate grows.

  • Support the security team's phishing-awareness program, audit evidence collection, and corporate detection tuning.

  • Serve as first responder for IT issues across the company, setting SLAs and growing the function as we scale.

Requirements:

  • 5+ years of IT engineering experience at a fast-growing technology company.

  • Deep Okta administration expertise: SAML/OIDC, SCIM, lifecycle policies, and workflows.

  • Jamf Pro and macOS endpoint management fluency, with scripting in Python, Bash, or similar.

  • A track record of automating onboarding/offboarding and replacing manual access processes with code.

  • Hands-on experience administering a broad SaaS estate spanning engineering and business systems (Google Workspace, GitHub, 1Password, Salesforce, Zoom, Slack, etc.).

  • Comfort supporting business-critical systems owned by other teams — able to work with Sales Ops, Finance, and People on configuration and access without needing to be the domain expert.

  • A calm, low-friction operator presence — able to handle an incident, an executive IT request, and a fleet rollout in the same morning.