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Reach Security

IT Engineer

Reach Security

Location
Onsite (Sunnyvale, California)
Employment
Full-time
Level
Senior Level
Posted 6 days ago

About the Role

Reach Security is a cybersecurity startup founded by veterans from Palo Alto Networks and Proofpoint, providing an AI assistant to identify and remediate security blind spots. The Senior IT Engineer role involves managing global IT infrastructure, cloud services, and device management to support the company's dynamic team.

Skills

IT support IT administration MacOS Windows Microsoft 365 Email management Device management Intune Cloud services Google Workspace Atlassian Patch management Hardware troubleshooting Network support Vendor relations License management

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plans
  • Life insurance
  • Disability coverage
  • Unlimited PTO

Perks

  • Equity package
  • Unlimited PTO

Full job details

About Reach Security:

Reach www.reach.security integrates with your existing security tools to identify blind spots across your defenses, prioritize fixes, automatically remediate misconfigurations, and continuously validate that your security posture remains strong

About the Role:

Reach Security seeking a skilled Senior IT Engineer to oversee our IT infrastructure, ensuring optimal performance and security. This role involves managing cloud services, providing IT support, enhancing IT systems, and maintaining documentation.

You’ll be pivotal in supporting our dynamic team by ensuring they have the reliable technology and assistance needed for their roles. Your expertise will contribute to the continuous improvement of our IT processes and the effective management of our IT resources.

In this role, you will:

  • Work globally across the company as the primary IT contact

  • Manage, configure, and troubleshoot IT cloud services (Google, Atlassian, Microsoft)

  • Recommend improvements for the organization’s IT systems

  • Implement enhancements or modifications to IT tools and processes

  • Provide IT support to remote employees

  • Offer technical assistance for queries/issues related to computer systems, hardware, network, and services

  • Manage employee onboarding/offboarding IT processes

  • Maintain inventory of hardware, software

  • Create and maintain IT documentation

  • Engage in research for new software/tools to support purchasing efforts

  • Support in developing and maintaining vendor relations and license management

  • Manage patch management for remote devices

Requirements and skills

  • 3-7 years of experience in IT support/administration

  • Proficient with MacOS and Windows

  • Experience with Microsoft 365 account and email management

  • Direct experience deploying and maintaining device management solutions such as Intune

Working at Reach Security:

  • Competitive salary, and equity package

  • Comprehensive benefits package including:

  • Medical, dental, and vision insurance, including plan options with company-paid employee coverage

  • FSA, HSA, and 401(k) plans

  • Company paid life insurance and disability coverage, along with buy up options

  • Voluntary benefits including pet insurance, identify theft coverage, and legal services

  • Unlimited PTO and sick time