IT Endpoint Support / Desktop Support Intern
Scot Forge
- Location
- Onsite (Spring Grove, Illinois)
- Compensation
- $16 - $18/hr
- Employment
- Intern
- Level
- Entry Level
About the Role
Scot Forge is seeking an IT Endpoint Support Intern to assist the IT team in a manufacturing environment. The role involves managing endpoint hardware and software, troubleshooting technical issues, and supporting enterprise technology initiatives.
Skills
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO
- Life Insurance
- Disability
Perks
- Profit Sharing
- ESOP
- Mentoring
Full job details
IT Endpoint Support / Desktop Support Internship
Scot Forge Company is looking to hire one IT Endpoint Support / Desktop Support and Operations Intern for the Summer of 2027 at the corporate facility in Spring Grove, IL. This internship will provide exposure to an IT team supporting a manufacturing environment through tickets, endpoint support, and infrastructure work.
Potential Team Tasks and Project Examples
Work may include self-directed projects with mentor check-ins, pairing with an owner, or shadowing to learn a system. Some examples of work include the following.
- Deploying, configuring, and lifecycle management of computers, mobile devices, and other IT equipment
- Troubleshooting issues including hardware, software, network, and user-access
- Participating in initiatives involving networking hardware, wireless networks, cloud services, and other enterprise technologies
- Helping with IT asset management, system configuration, and equipment lifecycles including related documentation and support procedures
- Testing prospective IT tools and technologies, automating existing tasks, and other greenfield work
Qualifications
- Pursuing a bachelor’s degree in Information Technology, Networking, Information Systems, Computer Science, or a related field
- Rising Sophomore or higher at the start of the internship
Required Skills and Experience
- Hands-on experience with computer hardware or operating systems (for example, Windows, macOS, or Linux)
- Basic networking concepts (for example, IP addressing, DNS, or DHCP)
- Comfort independently researching technical questions, troubleshooting, and documenting findings
Preferred Skills and Experience
- Troubleshooting across hardware, software, and networking services
- Microsoft 365 or other SaaS applications
- Public cloud environments (for example, Azure, AWS, or GCP)
- Scripting or automation (for example, PowerShell, Python, or Bash)
- Virtualization, monitoring, device management, or IT service-management tools
- IT certifications (for example, CompTIA A+, Network+, Microsoft, or Cisco)
Scot Forge Internship Program Offers:
- Paid Compensation
- Professional Career Development and Mentoring
- Company Sponsored Intern Events
- Cross-Discipline Intern Project
- Meaningful Project Work
- Real World Problem Solving
- Collaborative Work Environment
- Profit-Sharing Bonus
Additional Requirements
- Must be authorized to work anywhere in the U.S. without sponsorship
- Must be able to pass a 90 day head hair drug test today
Review of applications will begin September 28th and continue until the position is filled.
The estimated pay range for this position is the lowest and highest range we in good faith believe we would pay for this role at the time of this posting. We ultimately may pay more or less than the posted range, and the range may be modified in the future. The actual base pay offered to a candidate will depend on various factors including but not limited to relevant skills, experience, qualifications, education, certifications, seniority, geographic location and prevailing minimum wage, performance, shift, travel requirements, and business or organizational needs.
We offer a comprehensive package of benefits for eligible employees including Medical, Vision, Dental, Hearing, Life (Basic & AD&D), Disability (STD & LTD), 401K Plan with match, Profit Sharing, Employee Stock Ownership Plan (ESOP), Tax Savings (FSA & HAS), Vacation Time, Paid Time Off, and Paid Holidays.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, or any other form of compensation for any particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Scot Forge is an Equal Opportunity Employer. We value diversity and inclusion and welcome all qualified candidates to apply.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.