IT ANALYST III
VERSANT POWER
Perks
- Remote OK
Skills
About the Role
JOB TITLE: IT ANALYST lll
LOCATION: BANGOR/REMOTE
REPORTS TO: MGR, IT ARCHITECTURE & DATA GOVERNANCE
POSITION STATUS: EXEMPT, NON-BAIRGAINING UNIT
Be a part of the team that is transforming the power industry of northern and eastern Maine.
Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation.
We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone.
POSITION OVERVIEW:
Under the direction of the IT Supervisor, the position will liaison with business clients, providing support for a suite of Microsoft Office and web-based applications and will work with operations managers to identify application requirements, technical issues, and training needs
JOB RESPONSIBILITIES:
- Troubleshoot and resolve problems with Microsoft (MS) business and ColdFusion web applications
- Monitor and complete routine daily application support tasks
- Evaluate, refine, and upgrade current business applications
- Develop, test, and maintain both desktop and web-based applications
- Develop, test, and maintain .NET and C# applications with in-depth knowledge of Model View Controller (MVC)
- Develop, test, and maintain ColdFusion-based applications and SQL Server Reporting services-based reports
- Provide performance reports, data analytics, and problem analysis
- Prepare work and budgetary estimates for business and technology projects
- Plan and communicate specific work tasks for ongoing maintenance
- Act as Project Manager (PM) for various business application projects as needed
- Maintain knowledge and understanding of existing and emerging MS Office applications, .NET Visual Studio applications, and ColdFusion web applications
- Cultivate and sustain business relations with clients, external service providers, and other support staff
- Provide oversight of outsourced vendor services
- Act as a technical liaison for project teams and management
- Administer disaster recovery and technical asset review documentation
- Fulfill internal/external audit requests and test change control processes
- Maintain knowledge of existing and emerging technology related to Versant Power and other electric utilities
- Participate in scheduled and unscheduled IT on-call as necessary
- Perform designated duties related to outage restoration activities
ADDITIONAL RESPONSIBILITIES:
- Assist and support internal IT staff as necessary
- Develop and mentor new co-workers within the IT department
- Participate in meetings, presentations, and performance evaluations
- Act as an IT subject matter expert on various business teams
- Engage with relevant user groups
- Perform other duties assigned by IT supervisor
QUALIFICATIONS:
- Must have a degree in Computer Science or related field and/or 6-years’ experience in a client-focused IT support role
- Expertise and experience working with MS Office applications suite, including Access, Excel, Project, and Word
- Knowledge and experience with SQL, SQL Server, SQL Server Reporting Services (SSRS), XML, C#, .Net. (Microsoft Visual Studio), and ColdFusion
- Reporting expertise with one or more (SQL Server reporting services and/or Crystal Reports)
- Experience with system integrations and interfaces
- Expertise with Oracle or MS SQL
- Must have knowledge of testing methodologies
- Must have a strong customer service ethic and ability to work independently or within teams with minimal supervision
- Experience with project management methodologies, i.e. ITIL, PMI, PMBOK, etc.
- Must possess excellent oral and written communication skills
- Although not required, experience with utility application systems, billing and fleet systems, and/or electrical infrastructure
- Must be willing to travel for training and user group participation
- Must be willing to work overtime as necessary to achieve deadlines
- Valid Maine driver's license required
PERSONAL QUALITIES:
- Proven ability to develop and maintain effective internal and external relationships
- Excellent communication, interpersonal, organizational, and problem-solving skills
- Demonstrated curiosity in recognizing improvement opportunities and initiative to affect change
- Ability to manage multiple priorities concurrently while meeting deadlines
- Always display professional and courteous behavior
PHYSICAL AND MENTAL JOB REQUIREMENTS:
- Position is primarily sedentary with some walking standing, and driving required
- Position requires mental and visual concentration
- Position requires excellent organizational skills
- Position may entail irregular work hours
- Position can be somewhat stressful
NOTES:
Usual work hours are 7:30 A.M. to 4:30 P.M., Monday through Friday. Working between 40-50 hours is experienced. After-hours support is anticipated.
RATE OF PAY:
Commensurate with experience and qualifications
APPLICATION INFORMATION:
Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted openings.
This job description is subject to change at any time.
Versant Power is an Equal Opportunity Employer.
Versant Power is a tobacco-free, drug-free and fragrance-free workplace.
Posted: 04/10/2026.