Internal Role- IT Engineer- Secondment
Epos Now Group
- Location
- Onsite (Orlando, Florida)
- Compensation
- $39k - $52k/yr
- Employment
- Full-time
- Level
- Mid Level
Posted 6 days ago
About the Role
Epos Now is a global provider of award-winning point-of-sale solutions and payment systems. This internal IT Engineer role focuses on managing global IT assets, supporting employee onboarding and offboarding, and ensuring compliance with information security policies across EMEA, NAM, and APAC regions.
Skills
IT Support
Asset Management
Information Security
Onboarding
Offboarding
Service Desk Tools
Hardware Allocation
Technical Troubleshooting
Stakeholder Communication
Documentation
Compliance Training
ISMS Maintenance
Full job details
- Manage onboarding and offboarding Epos Now employees on all systems across business platforms in all regions (EMEA, NAM and APAC)
- Manage employee related IT queries and issues, using service desk tools to structure workload
- Assist and resolve daily IT requests and queries from employees
- Train Epos Now employees, in all regions (EMEA, NAM and APAC) on Information Security and basic onboarding compliance
- Manage/administrate all client user devices (PCs/laptops) per region (EMEA, NAM and APAC)
- Own and Maintain the asset register and allocation of hardware assets to Epos Now users, domestic and international, per region (EMEA, NAM and APAC)
- Assist with asset purchasing, via dedicated supply chain, through trusted partners
- Work with the Finance department to ensure provision of IT assets are managed closely
- Maintain the Epos Now Information Security Management System (ISMS) and its policies
- Implement and/or offer training and training materials to regional teams to reach successful information security compliances
- Identify and resolve technical issues
- Communicate effectively with stakeholders to understand requirements and provide updates
- Create and maintain comprehensive documentation