Infra Support-IT Analyst
Aligned Automation Services Pvt Ltd
- Location
- Onsite (Lebanon, Indiana)
- Employment
- Contract
- Level
- Senior Level
Posted 3 weeks ago
About the Role
Aligned Automation Services Pvt Ltd is seeking an Infra Support-IT Analyst to lead the implementation and support of site infrastructure. This role involves collaborating with various business groups and ensuring adherence to cybersecurity practices.
Skills
Infrastructure Support
Cybersecurity Assessments
Troubleshooting
GMP Data Integrity
ITIL Framework
Technical Requirements Gathering
Service Delivery
Network Configuration
VDI
Linux
Windows OS
MacOS
Citrix
Telecom Support
Hardware Patching
Technical Design
Full job details
Infra Analyst.
- Coordinate
with other Client groups and vendors regarding requirements, operating
system requirements, additional hardware requirements and
costs
- Create
strategy and plan to provide qualified infrastructure platforms, and be
able to execute the defined plan.
- Perform
Cybersecurity assessments according to enterprise and organizational
requirements
- Train
end user(s) on the operations of new equipment, workstation software,
networking, etc
- Troubleshooting
problems on platforms including; Citrix, RealVNC, VDI,
Linux, MacOs, Windows OS, iGel technology and other
workstation connected hardware as well as Telecom.
- Experience
in configuring DNS, NTP, Proxy, etc, for MQ workstations.
- Consultant
for questions regarding infrastructure, compatibility, backup, and
configuration issues
- Provide
strategy for immediate and future upgrades/patching of hardware and
software applications
- Providing
supporting documentation for validation and testing of
upgrades
- Drive
the validation of new and existing systems by providing technical design
information to assure GMP data integrity
As an Infrastructure Integrator your main function is leading the efforts to
successfully implement and support the LP1 site infrastructure including but
not limited to business and manufacturing workstations, peripherals, printers,
telecom, and others. The role will support multiple business groups such as
Manufacturing Operations, Supply Chain, Quality, Engineering, Technical
services/Manufacturing Science. The resource will also participate in ad-hoc
site infrastructure projects and ensure enterprise and organizational
cybersecurity practices are followed. Finally, this role is also
expected to implement and manage service management for the tech infrastructure
at Client site, including driving efforts for periodic service reviews, with
the intent to drive continuous service improvements.
How You’ll Succeed:
- Perform
technical requirements gathering and analysis of business and
manufacturing IT infrastructure
- Coordinate
with other Client groups and vendors regarding requirements, operating
system requirements, additional hardware requirements and
costs
- Create
strategy and plan to provide qualified infrastructure platforms, and be
able to execute the defined plan.
- Perform
Cybersecurity assessments according to enterprise and organizational
requirements
- Train
end user(s) on the operations of new equipment, workstation software,
networking, etc
- Troubleshooting
problems on platforms including; Citrix, RealVNC, VDI,
Linux, MacOs, Windows OS, iGel technology and other
workstation connected hardware as well as Telecom.
- Experience
in configuring DNS, NTP, Proxy, etc, for MQ workstations.
- Consultant
for questions regarding infrastructure, compatibility, backup, and
configuration issues
- Provide
strategy for immediate and future upgrades/patching of hardware and
software applications
- Providing
supporting documentation for validation and testing of
upgrades
- Drive
the validation of new and existing systems by providing technical design
information to assure GMP data integrity
What You Should Bring:
- GMP
knowledge and training
- Cybersecurity
principles knowledge and training
- Strong
problem identification and resolution skills
- Strong
communication skills
- Customer
focused
- Technical
growth and application
- Experience
working in Parenteral manufacturing
- Teamwork/Interpersonal
skills
- Understanding
of Manufacturing safety & quality
- Strong
Service Delivery skills using ITIL framework
- Available
to work on Saturdays and Sundays