Helpdesk PC Technician
Summit Racing
- Location
- Onsite (Tallmadge, Ohio)
- Employment
- Full-time
- Level
- Mid Level
About the role
Summit Racing Equipment is seeking a Helpdesk PC Technician to provide Tier 1 and Tier 2 support for enterprise users. The role involves installing, maintaining, and repairing PC hardware and printers while resolving end-user support tickets.
Skills
Full job details
In this position, you will support the enterprise users and computers with tier 1 and tier 2 technical issues. You will install and maintain PC Desktop hardware and printers. You will have involvement in special projects. You will work on and resolve end user support tickets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- PC preparation, installation and maintenance
- Printer installation and configuration
- PC and printer hardware repair
- OS and application installation and configuration
- Maintain necessary inventory of spare parts
- Perform software and hardware audits
- PC Network configuration
- Project planning and documentation
- Perform advanced PC troubleshooting
- Provide excellent customer service
EDUCATION AND/OR EXPERIENCE:
Associates Degree in Electronics or Computer Technology or equivalent experience. 4+ years enterprise desktop support.
SHIFT: Monday - Friday, 8:30am -5pm
The Team Member Experience:
We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.
If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.
Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.