Help Desk II - CURRENT WI residents only

Top Required Skills & Years of Experience
• At least 1 year of experience working with digital tools, systems, or platforms with a demonstrated ability to quickly learn new technologies.
• At least 6 months of experience in a customer service or client-facing role, with proven success in resolving issues and building positive relationships. 
• At least 6 months of experience working in team-based environments, actively contributing to shared goals and engaging in open communication with colleagues.

Other required Skills:
• Experience providing IT support in a professional setting
• Experience working with Microsoft Office Suite
• Experience providing identity management administration
• Experience working with a web-based ACD system

Candidates must be CURRENT WI residents. No relocation is allowed. This position requires to be onsite.