Healthcare System & Network Administrator

Department: IT

Reporting Manager: COO

Position Status:

Varies FLSA Level: Exempt Revised

Position Summary: The Healthcare System & Network Administrator will be responsible for managing integrated practice management and electronic health record system implementations and ongoing support on behalf of TCC health centers. This includes but is not limited to performing workflow analysis, working closely with the Chief Operations Officer to manage all systems associated with the health care data systems. The Healthcare System & Network Administrator will perform routine activities managing firewall, network problems, VOIP and Microsoft domain environments.

Supervisory Responsibilities:

• None

Essential Functions/Responsibilities of the Position:

• Install, configure, and maintain net work devices(e.g., switches, routers, firewalls)and backend servers to guarantee high availability for clinical and administrative systems.
• Implement cyber security protocols and conduct audits to maintain HIPAA compliance and protect sensitive patient data.
• Monitor system performance, deploy software and firmware updates, and help budget for future IT hardware or software needs.
• Develop, maintain, and regularly test backup procedures and disaster recovery plans to ensure critical clinical data is never lost.
• Assist Help Desk staff by escalating and trouble shooting complex network issues, Active Directory permissions, and Office 365 or Exchange environments.
• Travel to regional TCC facilities
• Other duties as assigned

Position Qualifications:

EDUCATION:

• Bachelor's degree in computer science ,Information Technology, or a closely related

EXPERIENCE (Years & Certifications):

• 2 to 5years of proven experience in system and network administration, ideally in a medical setting

SKILLS:

• Proficiency in managing Microsoft Windows Server ecosystems, Active Directory, virtualization platforms, and enterprise-grade networking equipment (e.g., Cisco)
• Strong analytical problem-solving skills
• Excellent written communication
• Ability to work collaboratively across all levels of a health care organization

Position Requirements and Working Conditions:

Physical Activities

Frequency

(N)Never - 0%, (O)Occasionally - 50% or

(C)Constantly - 100%

Ascending or descending stairs and the like.

O

Remaining in a stationary position, often standing or sitting for prolonged periods.

C

Moving about to accomplish tasks.

O

Communicating with others to exchange information.

C

Repeating motions that may include the wrists, hands and/or fingers.

C

Travel to meet with various stakeholders

O

Assess risk, detect risk factors for site safety purposes through being aware of

surrounding environment, individuals, noises, observations, etc.

O

Environmental Conditions

Frequency

(N)Never - 0%, (O)Occasionally - 50% or

(C)Constantly - 100%

Low temperatures.

N

High temperatures.

N

Outdoor elements such as precipitation and wind.

N

Noisy environments.

N

Hazardous conditions.

N

Poor ventilation.

N

Small and/or enclosed spaces.

N

Adverse environmental conditions expected.

N

Physical Demands

Frequency

(N)Never - 0%, (O)Occasionally - 50% or (C)Constantly - 100%

Sedentary work that primarily involves sitting/standing.

C

Light work that includes moving objects up to 20 pounds.

O

Medium work that includes moving objects up to 50 pounds.

O

Heavy work that includes moving objects up to 100 pounds or more.

O

EEO Statement

The Chautauqua Center is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.