Desktop Support Technician
C2 Essentials, Inc
- Location
- Onsite (Kansas - Fort Leavenworth, Kansas)
- Employment
- Full-time
- Level
- Entry Level
About the role
C2 Essentials is seeking a Desktop Support Technician to maintain IT assets, including software, hardware, and video teleconference equipment, for a large Army organization on a government network at Fort Leavenworth. The role involves troubleshooting, system monitoring, and reporting to ensure compliance with Army policies.
Skills
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401k matching
- Health savings plan
- Paid time off
- Paid holidays
Perks
- Professional training
Full job details
Desktop Support Technician
Location: On-site/Office
Clearance: Secret
We are seeking a Desktop Technician to work on site as part of a team to maintain IT assets for a large Army organization at Fort Leavenworth, KS. This role will be responsible for performing this effort on site reporting directly to Army customer and local Program Manager.
Responsibilities
• Maintain desktop IT software, hardware, peripherals and infrastructure for large military and civilian organization on Government network
• Operate, support, and maintain phone and video teleconference equipment
• Monitor systems to ensure compliance with Army policies and procedures
• Assist users in troubleshooting various hardware and software issues.
• Prepare weekly and monthly planning and status reports
Required Qualifications
• U.S. Citizen with an active Department of Defense Secret Clearance
• Security + Certification
• One (1) year of IT infrastructure operation and maintenance
• One (1) year of desktop administration managing images, security patches, backup/recovery, account access, software installation and troubleshooting and AV Support
• Possess clear and precise oral and written communication skills
• Ability to work independently and as part of a team
• Able to meet requirements to work on a military installation, including having a valid state driver's license and automobile insurance
• Be self-motivated with the ability to establish priorities and effectively manage time to complete multiple tasks within specified timeframes
• Demonstrate high standards of quality and accuracy
• Be in attendance and punctual as scheduled
• Be completely functional in MS Word, Excel, and PowerPoint
Company Benefits
• Health, Vision Dental, and Life Benefits
• 401k Matching
• Health Savings Plan
• Paid Time Off
• Paid Holidays
• Professional Training and Certification Opportunities
C2 Essentials is an Equal Opportunity Employer.