Desktop Support Technician

Description

Our customer is looking for a highly skilled Desktop Support Technicians to help support the organization in upgrading from Windows 10 to a Windows 11 environment, tracking inventory and assets, and providing day to day support for users. This tech will be primarily imaging and building machines, tracking, and processing orders. We are seeking a skilled and experienced desktop support technician to support with ongoing computer builds and set ups. This candidate will primarily be imaging and building machines in the hospital warehouse. We are looking someone who is comfortable with this type of work, but also looking to grow within the organization as a true desktop support technician. **Key Responsibilities:** - Swapping out the old hardware with new work stations. - Collaborate with IT teams to develop and execute a comprehensive upgrade plan. - Provide technical support and troubleshooting during the upgrade process. - Document and communicate project progress, issues, and resolutions. - Ensure compliance with security and data protection policies. - Process and track orders - Collaborate with vendors and other stakeholders to resolve technical issues. - Managing Depo operations, including order processing. - Handling replacement machines for Windows 11 and coordinating equipment upgrades. - Operating from the Depo located on the ground floor of the site.

Skills

Desktop, Windows 10, Troubleshooting, Hardware, Customer service, Technical support, Imaging, Deployment, Mac, Support, Windows

Top Skills Details

Desktop,Windows 10,Troubleshooting,Hardware,Customer service,Technical support,Imaging,Deployment,Mac

Additional Skills & Qualifications

- Proven experience in desktop support and Windows operating systems. - Reviewing knowledge of Windows 11 features and compatibility requirements. - Excellent communication and interpersonal skills. - Documentation skills - Mac experience is a plus

Experience Level

Entry Level

This is a Contract position based out of New York, NY.

The pay range for this position is $24.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in New York,NY.

This position is anticipated to close on May 28, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.