Desktop Support Engineer - 2nd shift
SpikeIT Global Solutions, Inc.
- Location
- Onsite (Newark, New Jersey)
- Employment
- Contract
- Level
- Senior Level
Posted 5 days ago
About the Role
SpikeIT Global Solutions is an IT services firm specializing in digital transformation, cloud, and data solutions. The company is seeking a Desktop Support Engineer to provide technical assistance and troubleshooting for its clients.
Skills
Windows AD
Office 365
DHCP
DNS
LAN/WAN
Ticketing system
Asset management
Vendor coordination
Customer service
Communication skills
Hardware troubleshooting
Software troubleshooting
Printer support
Scripting
ITIL
Airwatch MDM
Full job details
Company Description
Job Description
We’re hiring a Desktop Engineer for our 2nd shift (Tuesday to Saturday 4pm-12am) - 5 days onsite in Newark, NJ.
You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.
Requirements:
- 4–6 years’ experience or college degree
- Windows AD, Office 365, DHCP, DNS, LAN/WAN
- Ticketing system, asset management, vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
Additional Information
All your information will be kept confidential according to EEO guidelines.