Cloud Administrator

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!

Job Summary:
JCS Solutions is seeking a Cloud Administrator to join our team. This position plays a vital role in the successful delivery and sustainment of cybersecurity services for commercial and NIPR subscribers under the C5ISR DEVCOM Cybersecurity Service Provider (CSSP) umbrella. This individual will support core CSSP service operations including customer onboarding, Nessus scanner management, Tier 1 cloud log monitoring, and Kibana customer access administration.
Acting as a front-line operator, the Cloud Administrator ensures that subscribers receive timely, accurate, and in-scope support throughout the lifecycle of their CSSP engagement. This position requires strong technical acumen, exceptional communication skills, and the ability to collaborate across multiple internal teams to maintain service quality and responsiveness. If you are interested in a challenge and a great working environment, apply today!

What’s in it for you:

Join a premier technology firm specializing in innovative solutions.
Be part of a collaborative, inclusive, and innovative work culture.
Enjoy tremendous growth potential in a high-performing team environment.
A robust benefits package:
- Health, dental, and vision insurance
- Life insurance
- Short-and-long term disability
- Paid time off (PTO)
- 401k retirement plan with employer match
- Annual Professional Development Reimbursement Program
- And more!

What you will do:
1) Customer Onboarding

Execute established onboarding workflows for new CSSP cloud subscribers
Ensure proper recordkeeping throughout the onboarding lifecycle
Deliver clear, informative communication to subscribers during onboarding
Identify and recommend improvements internally to onboarding processes
Coordinate with internal teams to ensure timely resolution of onboarding issues

2) Nessus Cloud Scanner Management

Monitor health and performance of Nessus scanners across all customer environments
Create and track tickets for scanner issues and execute timely remediation
Collaborate with subscribers to resolve scanner deployment or connectivity issues
Recommend or implement automation/improvements for scanner monitoring

3) Tier 1 Cloud Log Monitoring

Perform Tier 1 monitoring of cloud log feeds from the following environments:
AWS
Azure
Google Cloud
Oracle Cloud
SaaS Applications
Identify log ingestion failures or performance issues and take corrective action
Collaborate with subscribers and escalate issues to Tier 2/3 teams when needed

4) Kibana Access Administration

Process subscriber Kibana access requests via Jira
Ensure account creation is performed in accordance with internal standards and subscriber agreements
Maintain detailed records of access provisioning

What you will bring:

Bachelor’s degree in computer science, information technology, or a related field or minimum of 8 years Work experience in a cloud administration, IT Administration, or cybersecurity role
Must possess an active DoD secret clearance
Red Hat Linux CLI
ACAS/Tenable.sc Products (e.g., Nessus, SecurityCenter)
Ansible
Understanding of networking concepts, and related tooling
Kibana
Strong written and verbal communication skills
Ability to work effectively with internal CSSP teams and external customers
Strong attention to detail and ability to manage tasks across multiple subscribers
Experience with Jira or ticketing systems preferred

How you will wow us:

Must be comfortable working independently and collaboratively in a high-paced environment
Adherence to operational SLAs and escalation procedures
May be required to support extended hours during high-impact events or incidents

Must be a U.S. citizenship and hold an active DoD TS/SCI at time of consideration.
JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is a Great Place to Work and is a Washington Post’s Top Places to Work certified company.

Our employees embody our core values, and we are looking for others who do too!

Customer Experience: Strive for excellence and delight our clients
Innovation: Embrace creative thinking to enable continual growth and powerful solutions
Accountability: Take ownership of and pride in our actions and service delivery
Inspire: Be inspired to be your best self and have fun in the process
Integrity: Do the right thing, the right way, every time!
Stewardship: The careful and responsible management of something entrusted to our care.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.

Cloud Administrator

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