Business System Administrator - Finance

Job DetailsJob Location: Detroit, MI 48219Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $80,000.00 - $90,000.00 Salary/yearTravel Percentage: NegligibleJob Shift: DayThis position is responsible for the technical support, maintenance, and optimization of our core business applications. This role involves leading application-centered projects, providing primary IT support for cross-departmental software implementations, and ensuring the security, efficient configuration, and seamless integration of these systems. The ideal candidate will possess a strong understanding of business processes, application architecture, project management principles, and a passion for enabling our staff to use technology effectively. Responsibilities for this position include: Serve as the primary IT point of contact for finance-related business application tickets, projects, including implementations, upgrades, and enhancements. Lead and manage projects centered around finance business applications, ensuring timely completion and alignment with organizational goals Provide end-to-end technical support, troubleshooting, and issue resolution across all finance-related systems, including but not limited to ERP (GP), HRIS (Paycom), financial reporting (Solver), and AP automation (Concur), Credit Card Portal (Commercial card and Amex) Manage, maintain, and continuously enhance financial reporting systems and outputs to support organizational needs. Act as the primary escalation point for technology-driven financial issues, identifying root causes and implementing sustainable solutions to eliminate repeat occurrences. Understand and maintain the security and backend configuration of finance business applications, ensuring data integrity and system stability. This includes managing user access controls, configuring security settings, and monitoring system logs for potential security threats. Work with the Director of IT to implement and maintain security policies related to finance business applications Create and maintain comprehensive documentation related to designated application configurations, processes, and troubleshooting procedures, including technical specifications and system diagrams Manage relationships with application vendors, performance monitoring, and issue resolution Stay current with industry trends and best practices in business application management and make recommendations for improvements, including evaluating new technologies and assessing their potential impact on our organization Utilize Office 365 for communication, collaboration, and documentation purposes Participate in administrative staff meetings, agency committees, and other projects as assigned   MINIMUM JOB REQUIREMENTS: Bachelor’s degree in Information Technology, Business Information Systems, Accounting, Finance, or a related field, or equivalent professional experience 3 or more years of experience supporting business applications, ERP systems, financial systems, or enterprise software platforms Experience supporting finance-related applications such as ERP, financial reporting, HRIS, AP automation, credit card platforms, or similar business systems Strong understanding of business application administration, including user access management, role-based permissions, system configuration, and issue troubleshooting Ability to troubleshoot application issues, identify root causes, coordinate with vendors, and implement long-term corrective actions Experience supporting finance, accounting, payroll, purchasing, or accounts payable business processes 3 years experience working in or directly supporting a Finance, Accounting, Payroll, Accounts Payable, or Business Office function Strong understanding of core finance and accounting processes, including general ledger, accounts payable, accounts receivable, purchasing, expense management, reconciliations, budget tracking, and financial reporting Ability to understand how financial transactions flow through business systems from source entry through approval, posting, reporting, and audit review Working knowledge of chart of accounts, departments, cost centers, funds, grants, projects, and other dimensions used for financial reporting Ability to troubleshoot finance system issues by understanding both the technical issue and the underlying accounting or business process impact