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NetGain Technologies LLC

System Engineer L1 - Help Desk Tier 1

NetGain Technologies LLC

Hybrid (Lexington, KY) $21 - $21/hr Full-time Entry Level 1 perks
Posted 1 week ago

About the role

NetGain Technologies is seeking a Systems Engineer L1 to provide remote technical support to managed service clients. The role focuses on resolving technology issues, maintaining service level agreements, and ensuring clear communication with internal teams and customers.

Skills

Troubleshooting Help desk Network support Workstation configuration Printer troubleshooting Application installation Documentation Communication Problem-solving Organizational skills Customer service Time management Technical support
MMC Corporate
Hybrid (Louisville, Kentucky) Mid Level 1 perks
Posted 1 week ago

About the role

Marsh is a global leader in risk, reinsurance, and consulting. This role supports the IT service desk team by diagnosing and resolving hardware and software issues for colleagues across multiple lines of business.

Skills

IT support Helpdesk Incident management Troubleshooting Customer service Service Now Nexthink Microsoft Office Windows Citrix Virtual desktops Hardware support Software support Technical support Communication
Marsh McLennan
Hybrid (Louisville - West Market, Kentucky) Full-time Mid Level 1 perks
Posted 1 week ago

About the role

Marsh McLennan is seeking a Senior Analyst to join its IT support service desk team in Louisville, Kentucky. The role focuses on diagnosing and resolving hardware and software issues for colleagues across multiple lines of business through various digital and in-person channels.

Skills

IT support Helpdesk Incident management Troubleshooting Customer service Service Now Nexthink Microsoft Office Windows Citrix Virtual desktops Hardware diagnostics Software diagnostics Technical support Knowledge sharing
Corpay
Hybrid (Louisville, KY) Full-time Mid Level 5 benefits + 2 perks
Posted 4 weeks ago

About the role

Corpay is a global leader in business payments and financial technology. This role involves designing, implementing, and maintaining scalable network infrastructure to ensure reliable and secure communication across the organization.

Skills

Network engineering Cisco routers Cisco switches Firewalls Routing protocols VPN BIGIP F5 Wireless networking Network monitoring QoS VLANs STP DHCP DNS IP addressing Troubleshooting

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