System Administrator I

SUMMARY:

 As a System Administrator, you will be responsible for the support and administration of the corporate and remote site infrastructure. You will provide technical ownership & leadership of the server infrastructure and related systems. Successful candidates are hands-on with excellent technical and customer service skills with a clear desire to respond to customer needs, to support and develop technology solutions.  

The administrator’s primary responsibility will be to work with the systems team on day-to-day activities and assigned projects.

ESSENTIAL JOB FUNCTIONS:

• Responsible for maintaining, upgrading, patching and the ongoing administration of Windows/Linux servers, domain controllers and enterprise applications.
• Participate in design, architecture, implementation plans, and maintenance for server infrastructure.
• Administer Azure infrastructure, SharePoint, Sophos XDR, Microsoft Defender XDR & Cloud, RingCentral VOIP system, SOTI MDM solution, Proofpoint, Connectwise RMM, and various other applications.
• Provide technical support to our end user community at United Pacific, which includes desktop support and resolving helpdesk issues for internal and remote users.
• Other duties as assigned by manager.

JOB QUALIFICATIONS:

• Bachelor’s degree or four or more years of work experience is required. Bachelor's degree in Computer Science or a related discipline is preferred.
• 3 or more years of experience administering Windows and Linux servers is required.
• Experience with Windows server architecture including Group Policy, DNS, and Active Directory is required.

• Knowledge of scripting to facilitate automation (Powershell) is required.

• Experience with Azure architecture and systems is required.

• Experience in Office 365 administration is required.
• Strong working knowledge of Cybersecurity principles and implementation is preferred.

• Knowledge of networking principles including TCP/IP, DHCP, and Firewall/switch administration is required.
  • Meraki infrastructure experience a plus.

• Strong troubleshooting skills with various systems and applications are required.
• Ability to work with people in all types of positions and have considerable tact in dealing with others is required.
• Ability to learn quickly and tackle new and technically complex problems with courage and tenacity is required.

• Must have demonstrated ability to assist with emerging problems quickly and with flexibility.

• Ability to work in a fast-paced environment with changing needs and requirements is required.

• Must be detail-oriented and be an organized thinker who is service-minded with strong communication & customer service skills.
• Ability to lift 20lbs. when needed.