System Administrator (Countywide) (4382-02)

Job Title: Systems Administrator

Location: Cincinnati, Ohio

Your Benefits of Working for Hamilton County!

Starting Pay: $74,019 annually
Generous Paid Time Off: 11 Paid Holidays, three weeks of vacation in the first year, immediately accruing paid sick time, and paid parental leave.
Ohio Public Employee Retirement System which includes 14% Employer Contribution and a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

We serve the residents of Hamilton County in more ways than you may realize! As the Systems Administrator at Hamilton County, you would be responsible for the administration, support, and maintenance of our Microsoft 365 environment, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Azure Active Directory. The ideal candidate will have hands-on experience managing cloud-based environments and ensuring optimal performance, security, and availability of our M365 services.

Summary of Job Duties:

Directs activities pertaining to the operation and administration of information systems and related equipment.
Advises management regarding information systems.
Revises and updates programs/operating systems for new releases.
Troubleshoots and debugs programs to resolve issues.
Ensures that programs meet defined departmental and county-wide needs.
Reviews and analyzes technological advancements and makes recommendations regarding their application and integration.
Supports staff as a lead by scheduling, assigning, and reviewing systems work.
Administer and support the full suite of Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive, Intune, etc.)
Manage and maintain user accounts, groups, permissions, and licensing in Microsoft 365 and Azure AD
Monitor system performance and health, ensuring high availability and compliance
Handle M365-related service requests, incident response, and problem resolution
Implement and enforce security best practices, including MFA, Conditional Access, and DLP policies
Provide tier 2/3 technical support and serve as a subject matter expert on M365
Automate routine tasks using PowerShell scripting
Collaborate with cross-functional teams to deploy new solutions and updates
Maintain accurate documentation of system configurations and procedures
Stay current with emerging Microsoft 365 technologies, updates, and best practices

Minimum Qualifications:

Associate's Degree in Engineering Technology, Computer Science or related field.
three (3) years experience, with a basic knowledge of supervision.
Or equivalent combination of education and experience which indicates a thorough knowledge of computer systems, programming, electronics, and a basic knowledge of supervision.
Ability to respond to users at various job sites on short notice

Preferred Qualifications:

Strong knowledge of Microsoft 365 administration and configuration
Proficiency with Azure Active Directory, Exchange Online, Teams, and SharePoint Online
Experience with Microsoft Intune and endpoint management
Solid understanding of identity and access management concepts
PowerShell scripting skills for automation and reporting
Familiarity with ITIL practices and ticketing systems
Microsoft certifications (e.g., MS-102, AZ-104, or related)
Knowledge of security and compliance tools within Microsoft 365
Familiarity with backup and disaster recovery practices for M365
Soft Skills Needed:
- Strong analytical and troubleshooting skills
- Excellent communication and collaboration abilities
- Ability to work independently and manage multiple priorities
- Detail-oriented with a proactive approach to problem-solving

Work Location and Hours:

800 Broadway Cincinnati, Oh. 45202
40 Hour Work Week, generally between core hours of 7:30-5:30

Deadline to Apply:

Open Until Filled

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.

System Administrator (Countywide) (4382-02)

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