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System Administrator Advisor
Meridian Systematics
- Location
- Onsite (St. Louis, MO)
- Compensation
- $90k - $118k/yr
- Employment
- Full-time
- Level
- Senior Level
Posted 6 days ago
About the Role
Meridian Systematics seeks a Senior System Administrator Advisor to serve as a subject matter expert for enterprise workstation and server environments at the NGA St. Louis Campus. The role involves delivering tier-3 technical support, managing desktop architecture, and leading technical projects to ensure high availability and security compliance.
Skills
Desktop support
System administration
Windows 10
Windows 11
RedHat
Windows Server
Citrix
VDI
SCCM
SMS
VOIP
Hardware troubleshooting
Technical leadership
Security compliance
ITIL v4
Security+ CE
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Perks
- Flexible schedule
Full job details
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
System Administrator Advisor (Desktop Support)
Location: NGA St. Louis Campus
Job Type: Full-Time
Position Overview
We are seeking a Senior System Administrator Advisor specializing in Desktop Support to serve as a subject matter expert for our enterprise workstation and server environments. In this role, you will deliver tier-3 technical support, manage desktop architecture, lead system deployment projects, and ensure high availability for both on-site and remote users. You will act as a technical lead—mentoring junior staff, optimizing performance, and partnering with end-users to drive seamless operational efficiency.
Key Responsibilities
- Advanced Desktop & Systems Support: Resolve complex hardware, software, and operating system issues across physical workstations, thin clients, and virtual desktop infrastructure (VDI).
- Architecture & Image Management: Design, test, and deploy software configurations, system upgrades, OS patches, and enterprise images using SCCM/SMS and Citrix.
- Technical Leadership & Mentorship: Serve as a team/task lead by guiding junior technicians, establishing operational procedures, and delivering large-group user training.
- Peripherals & Infrastructure Administration: Configure, audit, and maintain networked endpoints, including VOIP phones, print servers, plotters, KVMs, and multi-monitor setups.
- Directory & Profile Management: Manage user accounts, home directories, email services, and profile settings to ensure seamless access and data integrity.
- System Recovery & Security Compliance: Lead backup and archive recovery operations, conduct technical hardware/software compliance audits, and tune systems for peak performance.
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Documentation & Project Execution: Maintain detailed incident logs, draft technical runbooks, and manage large-scale IT projects with minimal oversight.
Required Qualifications
- Clearance & Citizenship: Top Secret Clearance & US Citizenship required.
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Certifications Required:
- Active DoD IAT Level II+ certification (Security+ CE or CASP+).
- ITIL v4 Foundations.
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Education & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
- 5+ years of progressive desktop support and systems administration experience.
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Technical Expertise:
- Operating Systems: Windows 10, Windows 11, and RedHat/Windows Server environments.
- Virtualization & Management: Citrix, VDI (Thin Client), SCCM, and SMS.
- Hardware & Network: Desktop imaging, print server setup, VOIP, and network hardware troubleshooting.
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Physical & Operational Requirements:
- Ability to lift and move computer hardware, monitors, and printers (up to 40 lbs).
- Flexibility to support after-hours or weekend maintenance windows as mission priorities require.
Preferred Skills
- Experience managing local and remote user profiles, email service migrations, and legacy OS support (e.g., Windows 7).
- Exceptional communication skills with a proven track record of explaining complex technical topics to non-technical users.