System Admin & Solution Architect, Workday HCM

Summary

System Admin & Solution Architect, Workday HCM

The Workday HCM System Administrator & Solution Architect is responsible for the overall design, configuration, maintenance, and optimization of the Workday Human Capital Management (HCM) platform. This role serves as both a technical expert and a strategic partner, ensuring that Workday supports the organization’s HR operations, business objectives, and employee experience.

The ideal candidate combines deep Workday technical expertise with business process knowledge to architect scalable solutions, manage integrations, lead system enhancements, and ensure data integrity and compliance across the Workday ecosystem.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels, including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers with access to the best products available in the marketplace today.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

 What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities:

System Administration & Configuration

• Manage day-to-day administration of the Workday HCM platform, including security, roles, business process configuration, and data management.
• Configure and maintain core HCM modules such as Core HR, Absence, Time Tracking, Compensation, Talent, Recruiting, and Performance.
• Develop and implement Workday business processes, calculated fields, condition rules, and EIB integrations.
• Maintain data accuracy through audits, validations, and proactive system monitoring.

Solution Architecture & Design

• Serve as the primary architect for Workday-related projects and enhancements, aligning solutions with business goals and technical standards.
• Translate HR and business requirements into functional and technical specifications.
• Lead the design and implementation of new modules, functionality, and system integrations (Workday to downstream systems such as Payroll, Finance, or third-party vendors).
• Evaluate and recommend system improvements, upgrades, and innovations to optimize user experience and process efficiency.

Governance & Support

• Establish and maintain Workday governance, documentation, and change management processes.
• Manage Workday releases and ensure timely testing, communication, and adoption of new features.
• Partner with HR, Payroll, IT, and external vendors to troubleshoot and resolve system issues.
• Maintain system security, user access controls, and compliance with company and regulatory requirements.

Stakeholder Collaboration & Leadership

• Act as a strategic advisor to HR leadership on Workday capabilities and process optimization.
• Provide training, support, and mentorship to HR and technical team members on Workday functionality.
• Lead cross-functional projects and serve as the liaison between HR, IT, and external Workday consultants.

Qualifications:

Education & Experience

• Bachelor’s degree in human resources, Information Systems, Computer Science, or a related field (master’s preferred).
• 5+ years of hands-on experience with Workday HCM, including system administration, configuration, and architecture.
• Proven experience designing and implementing Workday solutions across multiple HCM modules.

Skills & Competencies

• Deep understanding of Workday data model, business processes, and security framework.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder engagement abilities.
• Experience with integration tools (EIB, Core Connectors, Workday Studio, API) and report writing (Advanced, Matrix, Composite Reports).
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualification

• Workday certification(s) in HCM Core, Reporting, Security, or Integration are highly preferred.
• Experience with Workday Extend or Prism Analytics.
• Prior experience in global or multi-entity Workday environments.
• Active role in Workday implementation within the last 5 years strongly preferred

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• IT Product Strategy: Define and communicate a comprehensive IT product strategy that aligns with the organization's overall business strategy. Develop and maintain a product roadmap that outlines key initiatives and enhancements.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, operations, security, and business units, to ensure successful product development and delivery. Foster strong working relationships with key stakeholders.
• Market Research: Conduct research to identify industry trends, emerging technologies, and best practices in IT product management. Use market insights to inform product decisions and stay ahead of competitors.
• Product Development: Lead the product development process, defining product requirements, user stories, and acceptance criteria. Work with engineering teams to prioritize and execute product enhancements.
• Product Launch: Plan and execute product launches, including developing go-to-market strategies, pricing strategies, and marketing campaigns. Collaborate with marketing and sales teams to ensure successful product introductions.
• Product Metrics: Define and track key performance metrics for IT products, such as system uptime, reliability, performance, and user satisfaction. Use data-driven insights to drive product improvements.
• Budget Management: Develop and manage the IT product budget, including resource allocation, cost control, and financial forecasting.
• Risk Management: Identify and mitigate potential risks and challenges associated with IT product development and deployment.
• Stakeholder Communication: Effectively communicate the IT product vision, strategy, and progress to internal and external stakeholders, ensuring alignment and buy-in from all relevant teams.

Supervisory Responsibilities

Direct ReportsHires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools, and resources.Indirect ReportsMay delegate work to others and provide guidance, direction, and mentoring to indirect reports.

Travel

Travel and Driving are not essential duties or functions of this job.

Minimum Qualifications

Education Level: Bachelor's Degree or equivalent experience.Field of Study: Business, Management Information Systems, Computer Science, or equivalent job-related experience. PMI Certification is desired but not required.Experience Requirements: 8+ years of experience in project management of varied complexities and scope.

Environmental & Physical Requirements

Office / Sedentary Requirements:

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer, and may also require the ability to lift up to 10 pounds.

Knowledge, Skills, and Abilities

• Agile product management experience
• Software development experience
• Strong experience and understanding of web and mobile development technologies
• Ability to pick up technical and business concepts quickly
• Strong written and verbal communication skills
• Excellent organizational, time management, and project management skills
• Ability to work with business teams to help facilitate change management

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.