Student Worker - IT Support Technician (starting Summer 2026)

The IT Support Technician student work position works closely with our Information Technology staff to provide tier 1 support for faculty, staff, and students.

Education & Experience Requirements

Education required:

• Must be an enrolled JALC student, with a minimum of 6 credit hours in the fall and spring semesters
• Must maintain a minimum 2.0 GPA
• Have a high school diploma
• Have a FAFSA on file with the Financial Aid office

Other requirements:

• Must have familiarity with Windows operating systems and Microsoft Office software

Essential Functions & Position Duties

• Provide technical support assistance for campus faculty, staff, and students
• Analyze and problem-solve various computer and/or peripheral issues
• Distribute, install, set up, troubleshoot, and inventory computer systems, telecom equipment, network equipment, and audio/visual equipment in accordance with standard procedures.
• Demonstrate excellent communication skills and patience to handle a variety of situations and personalities.
• Describe computer issues and solutions through data entry into our ticket tracking system
• Follow directions and work independently on tasks and projects
• Desire to learn new tasks that range from simple to complex
• Be dependable, prompt, and a team player
• Be available to work some evenings and weekends, if needed

Non-Essential Functions of the Position

Other duties as assigned. Duties must be performed on the John A. Logan College campus or designated location.

Why Work on Campus?

✅ Flexible Hours: Designed to fit around your class schedule
✅ Convenient Location: Work right where you study
✅ Skill Development: Gain experience in customer service, organization, teamwork, and more
✅ Networking Opportunities: Connect with faculty, staff, and fellow students

Hours: 16-20 hours a week

JALC Mission: “To enrich lives through learning and community engagement.”

John A. Logan College is an equal-opportunity employer. John A. Logan does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service or any other characteristic protected by law.