Sr. IT Manager - Goa or Pune (India)

About the Role:
Eyelit Technologies (Eyelit) builds manufacturing execution and advanced planning software used by manufacturers worldwide. Our Enterprise IT function underpins both corporate operations and the infrastructure our product teams build on — spanning on-premises virtualization, public cloud, identity, security, and end-user computing.
We are hiring a Senior IT Manager to own day-to-day operations across that estate and lead the team that runs it. This is a hands-on leadership role: you will set direction and standards, but you are also comfortable in a terminal, a firewall console, and a change review. You will be the escalation point for complex incidents and the person who turns recurring pain into permanent fixes. In return we offer a high-impact role, significant career growth opportunities, and a supportive, high energy culture where your contributions are truly valued.

Your Responsibilities:

Infrastructure & Cloud Operations

• Own the health, capacity, and lifecycle of on-premises virtualization and hosted infrastructure across multiple sites, including hypervisor platforms, storage, and backup/DR.
• Manage cloud infrastructure (Google Cloud and/or Azure/AWS): compute, Kubernetes, managed databases, networking, IAM, and cost governance.
• Drive infrastructure-as-code and configuration management practices so environments are reproducible and documented rather than tribal knowledge.
• Lead platform migration and modernization projects end to end — planning, risk assessment, cutover, and rollback.

Security, Identity & Compliance

• Operate and improve the security stack: perimeter firewalls, endpoint protection, patch and vulnerability management, email security, and logging/monitoring.
• Administer enterprise identity: Microsoft 365 / Entra ID, SSO and OIDC integrations, conditional access, MFA, privileged access, and joiner-mover-leaver processes.
• Maintain evidence, controls, and audit readiness for SOC 2 (and support customer security reviews, questionnaires, and export-control/data-residency inquiries).
• Lead incident response for security events: containment, remediation, root cause, and after-action reporting.

Team & Service Management

• Lead, coach, and develop the IT team; set on-call and escalation expectations and build depth so no single person is a bottleneck.
• Own the service desk experience: SLAs, ticket quality, knowledge base, and onboarding/offboarding that works on day one.
• Run change management and maintenance windows with appropriate review, communication, and documentation.
• Define and report operational metrics — uptime, ticket volume and aging, patch compliance, backup success, spend.

Vendor, Budget & Planning

• Manage vendor and SaaS relationships: renewals, licensing posture, right-sizing, and consolidation opportunities.
• Contribute to annual budgeting and produce cost analyses and recommendations for leadership.
• Partner with Product, Engineering, and Finance on shared infrastructure decisions and internal tooling.

Experience and Education:

• 10+ years in IT infrastructure or operations, including 3+ years leading a team or function.
• Deep hands-on experience administering both Windows Server, Linux  and Macs in production.
• Strong virtualization background (HPE VME, VMware vSphere, KVM-based platforms, or equivalent) including migration experience.
• Production experience with at least one major public cloud, including Kubernetes and managed database services.
• Solid networking fundamentals: routing, VLANs, VPN, DNS/DHCP, TLS, and enterprise firewall administration.
• Practical scripting/automation ability (PowerShell, Bash, Python) and comfort with Git-based workflows.
• Demonstrated ownership of security operations and a compliance framework such as SOC 2, ISO 27001, or NIST CSF.
• Clear written communication — able to produce a runbook, a post-incident report, and a recommendation memo for executives.

What We Value:

• Strong leadership and collaboration.
• Strategic thinking combined with a hands-on, proactive approach.
• Strong organizational and analytical skills.
• A security-conscious and solutions-focused mindset.
• Thrives in fast-paced, innovative environments with a growth mentality. 
• A commitment to continuous improvement.

Why Join Us:

• Be a foundational team member in a high-growth, high-visibility expansion initiative. 
• Competitive base salary and benefits.
• Professional development programs and career growth pathways. 
• Strong culture of collaboration, recognition, and support. 
• Opportunity to directly impact the digital transformation of leading global manufacturers. 

About Eyelit Technologies: 
Eyelit Technologies is a leading provider of integrated software solutions that optimize manufacturing plant and multi-plant productivity across complex industries such as semiconductor, automotive, medical device, electronics, and A&D. Its AI-powered suite of planning and execution solutions enables businesses to improve production processes, enhance asset utilization, streamline scheduling, and close the gap between planning and execution. Eyelit Technologies empowers organizations to drive sustainable growth, reduce costs, improve delivery performance, and gain greater visibility and proactive management of key business processes.

Eyelit Technologies is an equal-opportunity employer dedicated to creating a welcoming community and an environment free of discrimination, harassment, and retaliation. We at Eyelit Technologies believe that great people make great organizations. We value our employees and provide a wide range of benefits.   

Eyelit Technologies is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request reasonable accommodation for any part of the application or hiring process, please let us know how we can help by reaching out to careers@eyelit.com