Sr Devops / Network Engineer - GovCloud (security clearance)

Sr DevOps/Network Engineer

We are seeking an experienced Sr DevOps/Network Engineer with 10+ years of hands-on experience in designing, implementing, securing, automating, and troubleshooting large-scale enterprise network environments.

The ideal candidate will have strong expertise in Cisco networking, Palo Alto firewalls, F5 Load Balancers, cloud networking across Oracle Cloud, AWS, and GCP, Terraform-based infrastructure automation, and network monitoring/observability tools. The candidate should be comfortable working across architecture, engineering, operations, automation, and troubleshooting functions.

This role requires a hands-on technical leader who can drive complex network initiatives, troubleshoot critical issues, collaborate effectively with cross-functional teams, and provide technical guidance to other engineers.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Lead the design, architecture, implementation, and support of highly available enterprise network infrastructure.
• Provide hands-on expertise with Cisco switches, routers, and firewalls.
• Design, configure, maintain, and troubleshoot Palo Alto firewalls, including security policies, NAT, VPN, routing, and high-availability configurations.
• Design and support F5 Load Balancing solutions, including application delivery, virtual servers, pools, health monitors, and traffic management.
• Develop and implement network solutions across AWS, GCP, and Oracle Cloud Infrastructure (OCI).
• Lead network infrastructure automation using Terraform and scripting technologies.
• Develop automation scripts to improve network provisioning, configuration management, monitoring, and operational efficiency.
• Troubleshoot complex network and application connectivity issues using tools such as Wireshark and tcpdump.
• Analyze network traffic, packet captures, routing behavior, latency, DNS, TCP/IP, and application connectivity issues.
• Design and maintain network architecture diagrams and technical documentation using Microsoft Visio and draw.io.
• Implement and maintain network monitoring and observability solutions using Netreo and Thousand Eyes.
• Participate in network capacity planning, performance optimization, disaster recovery, and high-availability initiatives.
• Work closely with security, cloud, systems, application, DevOps, and infrastructure teams to deliver end-to-end solutions.
• Provide technical leadership during major incidents, troubleshoot root causes, and drive permanent corrective actions.
• Establish and maintain network engineering standards, best practices, configuration standards, and operational procedures.
• Mentor network engineers and provide technical guidance on complex infrastructure and troubleshooting issues.
• Evaluate emerging technologies and identify opportunities to improve network reliability, automation, security, and operational efficiency.
• Maintain awareness of AI technologies and AI-driven infrastructure/networking capabilities and identify opportunities where AI can improve network operations and troubleshooting.

To ensure you’re set up for success, you will bring the following skillset & experience:

• Ability to obtain US Secret Security Clearance
• 10+ years of enterprise network engineering experience with expert hands-on knowledge of Cisco (routing/switching, L2/L3, BGP/OSPF), Palo Alto Networks firewalls (policy, NAT, VPNs, segmentation), and F5 BIG-IP (LTM/GTM, iRules, SSL termination).
• Hands-on experience with Terraform (modules, state management) for network infrastructure provisioning, alongside strong scripting skills in Python or Shell/Bash for API-driven network automation.
• Practical experience with AWS, GCP, or OCI (multi-cloud preferred), including hybrid connectivity, cloud routing, security, and integration with enterprise environments.
• Expert in deep packet analysis and troubleshooting using Wireshark and tcpdump, as well as observability platforms like Netreo and ThousandEyes.
• Proven track record in designing scalable enterprise network architectures, creating technical diagrams (Visio/draw.io), and writing comprehensive design and migration plans.
• Strong leadership and communication skills to drive complex engineering initiatives, mentor teammates, and collaborate effectively with DevOps, cloud, and security teams.

Preferred Certifications & Nice-to-Haves:

• Certifications: CCNP/CCIE, PCNSE, F5 Certified Engineer, AWS Certified Advanced Networking, GCP Cloud Network Engineer, or HashiCorp Terraform Associate.
• Good to Have: Kubernetes/container networking, Git-based CI/CD workflows, and exposure to AI/ML infrastructure networking concepts.

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.