Site IT Support Professional: Onsite

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

Job Summary

Join our team as a Site IT Support Professional supporting reliable, secure, and efficient IT operations across Ohio manufacturing and office locations. In this hands-on role, you will partner with local and corporate IT teams to resolve technical issues, support site systems and infrastructure, and help deliver a positive technology experience for end users. This position is based at the Valley View and Stow Works sites, with occasional travel to other Ohio locations and remote support for additional sites.

This is an onsite position.

Primary Duties & Responsibilities

• Support daily IT operations, including site systems, infrastructure, end-user devices, and network connectivity.

• Troubleshoot, resolve, and document service tickets while escalating complex issues appropriately.

• Assist with incident response, root cause analysis, issue closure, and follow-up actions.

• Maintain compliance with IT standards, security requirements, access controls, and documentation practices.

• Serve as a local IT contact for end users, providing clear communication and responsive support.

• Coordinate with Corporate IT, vendors, and remote teams to deliver timely service and support.

• Contribute to technology deployments, site projects, testing, and continuous improvement initiatives.

• Support IT asset tracking, equipment deployment, procurement coordination, and lifecycle activities.

Education & Experience

Required:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent experience.

• 3+ years of experience in IT support, site support, service delivery, or a related technical support role.

• Working knowledge of networks, end-user computing, infrastructure support, and IT service management tools.

Preferred:

• Experience supporting manufacturing, industrial, or multi-site environments.

• Familiarity with IT asset management, incident management, and vendor coordination.

Join our Talent Community to stay connected with us!

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.