ServiceNow Test Engineer

BCMC is looking for a ServiceNow Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position.

Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance. 

Core Work Hours: 7:00am - 4:00pm (EST)  Monday – Friday, except Government Holidays

Primary Responsibilities:

• Collaborate with Solution Architects to understand the implementation details and scope of the release capability.
• Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality.
• Executes test cases and procedures from the test environment and works with Developers and Architects to resolve test defects.
• Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely. 
• Participate and and support all agile ceremonies - standups, planning, grooming, demonstration, etc.
• Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management.
• Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities.
• Support the production issues and work with the O&M team to ensure production issues are resolved.
• Create and maintain a regression test suite.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience as a Test Engineer in an Agile development environment
• Have or ability to obtain a Security+ or equivalent Certification
• ServiceNow CSA certification required
• Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management
• Experience with ServiceNow test management, test execution, and test script procedure development.  ATF experience is desired.
• Strong written and verbal skills
• Strong analytical/critical thinking skills
• Experience with the ServiceNow HAM and/or WSD modules