Senior Network Engineer - Operational Technology Infrastructure

Summary

This role is responsible for working on a team that supports energy management and advanced distribution system application network infrastructure. 

As a Senior Network Engineer, you will be responsible for helping design, maintain, support, and life cycle existing and new network infrastructure devices that reside in a high security environment that falls under NERC-CIP compliance.

The ideal candidate will have obtained a Cisco Certified Network Professional (CCNP) certificate and have multiple years of experience trouble shooting, maintaining, and supporting Cisco devices and networks.

What You'll Do

• Work within operational technology grid management system infrastructure, security, and compliance team through hardware lifecycles and cutover migrations while minimizing impacts to production.
• Focus on leading the optimization of multi-site infrastructure redundancy that support the Energy Management System and Advanced Distribution Management System applications.
• Works within governance of infrastructure administration and provides peer review of work performed by the grid management system infrastructure team, outside consultants, and third-party vendors.
• Prepares and conducts reports and presentations for all areas of network infrastructure that the team supports.
• Maintain and enhance cyber security frameworks and IT governance plans while remaining NERC-CIP compliant for all responsible network infrastructure areas.
• Create, review, and update process documents, network diagrams, and all other relevant documentation for compliance, knowledge transfer, and historical purposes.
• Recommends solutions to new and complex network problems, while developing innovative strategies to evaluate the potential impact of changes.
• Perform on-call duties on a 24/7 call-out rotation.
• Diagnose and fix network technical issues on all levels of criticality and perform post issue root cause analysis if necessary.
• Supports a positive working environment through learning, educating, and collaborating with fellow team members and other SRP departments.

Education

Experience

This position may be filled at one of two levels outlined below, based on the candidate’s relevant education, experience, or a combination of both that demonstrates the required knowledge, skills, and competencies.

Level 2 – Journey: Minimum 2 years of relevant experience required. In lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered. 

Level 3 – Senior: Minimum 5 years of relevant experience required. In lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered.

Eligibility for advancement (progression) to the next level in the same role is based on overall job performance, mastery of all functional responsibilities, and time in position, as assessed by the supervisor.

Additional Requirements and Qualifications

• Meet the professional registration, education, and experience requirements stated for the position.
• Hold or pursue relevant industry certifications. Preferred certifications include CCNA and one or more of the following is a plus: CCNP Enterprise, CCNP Data Center, CCNP Security, Palo Alto Networks certifications, CISSP, or GIAC.
• Possess multiple years of experience troubleshooting, maintaining, and supporting Cisco devices and networks.
• Demonstrate the knowledge and ability to implement, support, and troubleshoot IP network infrastructure technologies, including Layer 2 and Layer 3 switching, network routing, network and server load balancing, and network security technologies such as Palo Alto firewalls.
• Demonstrate experience with network automation, monitoring tools, access control, DNS, network domains, security frameworks, and network architectures.
• Administer multi-site environments using Nexus data center switches, vPC redundancy, and spine-and-leaf architecture.
• Diagnose and resolve critical outages on operational technology networks under high pressure and outside normal business hours when required.
• Understand cyber security recovery processes following a compromise and execute associated disaster recovery procedures.
• Understand NERC-CIP compliance standards and associated requirements; prior experience is preferred.
• Manage multiple concurrent assignments effectively while working under pressure.
• Build positive working relationships with employees at all organizational levels and across SRP and Operational Technology teams.
• Learn and support other relevant technologies deployed within Grid Management System Infrastructure networks.
• Demonstrate excellent organizational, communication, reporting, presentation, and project leadership skills, along with a growth mindset toward advancing technical knowledge.