Senior Associate - Automation Test Engineer

Location Designation: Hybrid - 3 days per week 

Technology, Data, AI and Ventures:

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.

As part of Digital Technology, this executive role will provide strategic leadership in shaping New York Life’s digital future. The position will drive enterprise-wide initiatives that leverage emerging technologies, including Generative AI, to enhance productivity, modernize processes, and deliver seamless experiences for clients, agents, and employees.

This leader will be responsible for advancing innovation, operational agility, and sustainable growth while ensuring technology investments align with business priorities and long-term enterprise strategy. Through visionary leadership and cross-functional partnership, this role will help accelerate New York Life’s continued success in an increasingly digital marketplace.

Role Overview:

As a Senior Associate, Automation Test Engineer, your primary responsibility will be to work with Automation lead and scrum teams to drive efficiencies and reduce manual intervention via AI and automation tools. Improving and ensuring all QA adhere to test framework and test case standards and lead several test teams in all aspects of automation usage, development and maintenance on APIs, Web and Mobile Apps.

What You’ll Do:

You will have multiple responsibilities:

· Bring ideas and concrete actions to reduce manual steps, pain points, errors while increasing velocity [time to market]

· Design and develop efficient automation framework, scripts to validate the functionality, accuracy, and efficiency of software

· Develop tests, test suites, execution protocols for CI/CD.

· Analyze test results: Review test results to identify areas of improvement

· Collaborate with development and QA teams to create more efficient automation strategies and deployment processes

· Maintain testing frameworks and ensure software reliability and performance

· Identify how to use tools to reduce areas of friction and manual steps

· Document test coverage, framework, instructions, results and resolution of issues

· Provide executive level reporting on both manual, automated and accessibility QA metrics.

· Design, develop, and execute comprehensive test strategies and test plans.

· Perform functional, regression, integration, system, smoke, sanity, and end-to-end testing.

· Develop and maintain automated test frameworks and scripts.

· Identify what to automate vs not automate

· Automate UI, API, and regression test suites.

· Validate application functionality across web and mobile platforms.

· Perform API testing using Postman, REST Assured, or similar tools.

· Execute database validation using SQL.

· Analyze requirements and identify test scenarios and acceptance criteria.

· Report, track, and verify defects using Jira or other defect management tools.

· Collaborate with developers to troubleshoot and resolve issues.

· Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, and retrospectives.

· Integrate automated tests into CI/CD pipelines.

· Mentor junior QA engineers and promote testing best practices.

· Contribute to continuous improvement of QA processes and automation frameworks.

· Ensure software quality throughout SDLC.

· Drive automation roadmap and improve coverage

· Review test scope, results, and QA metrics regularly

· Identify risks early (env issues, late code, dependencies)

· Maintain test libraries and automation frameworks

·

What You’ll Bring:

Required Skills:

· BS/MS degree in Computer Science, Engineering, or related field

· 5+ years of experience as a Software Development Test Engineer

· Experience developing automation scripts and framework for Web, API and Mobile Apps

· Proficiency in several programming languages (Java, JavaScript, Ruby, Python) and JSON format

· Proficiency in Appium, TestNG, Selenium, Playwright and Jenkins

· Framework design & maintenance (Selenium / TestNG / Appium)

· Mobile App Native testing

· 5+ years of experience with automating mobile applications, Flutter, and Web applications

· Clear, concise communication skills to ensure scrum team and executives can quickly understand status, plans, challenges.

· Enjoy working closely with development, QA and product owner teams and willing to train developers and QA

· Excellent organization and documentation skills

· Proficient in using SQL to query ORACLE databases

· Attention to detail

· Take ownership and accountability to meet deadlines

Preferred Skills: {input 2-4 clear and concise bullet points}

· Experience with JIRA, JMeter, Postman and PractiTest applications

· Experience leading automation projects and managing large team of testers

· Experience with mabl tool and SauceLabs

· Experience automating accessibility testing on mobile applications and web sites.

Job Level: LEVELPF3

Pay Transparency

Salary Range: $81,000-$115,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. 

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 95168