Quality Assurance Engineer

Turn complex quality challenges into lasting improvements. Hendrickson in Hebron, Ohio is seeking a hands-on Quality Engineer II who thrives where engineering, manufacturing, and customer partnership come together. In this highly visible role, you will lead structured problem-solving, strengthen supplier and plant quality, support successful product launches, and help advance our IATF 16949 quality system. If you enjoy using data to uncover root causes, collaborating across teams, and seeing your ideas make a measurable impact on the production floor, this is an opportunity to help shape quality from launch through continuous improvement.  Full job description below:

Position Purpose:

Addresses customer concerns through effective problem-solving, helps in identifying root causes, tracks corrective actions, supports APQP launch initiatives. Heads and supports effective implementation of IATF16949 Quality Management System. Drives continual improvement activities on the manufacturing floor to ensure processes delivers product that meet customer expectations.

Essential Functions:

• Drive customer concerns to closure through effective problem-solving.
• Drive supplier quality improvement.
• Help suppliers identify root causes and corrective action.
• Track corrective actions for timely closure.
• Lead structured problem-solving approach for internal and external problems.
• Develop and implement systems to support IATF16949 compliance activities.
• Track scrap, rework, internal and external PPM, and lead teams for improvement.
• Lead the Internal Auditing of the Quality System.
• Support APQP launch initiatives through effective management of PPAP process, development of control plans and PFMEAS, participation in APQP meetings.
• Mentor, coaches, and teaches Quality Engineers, Technicians, and Line Inspectors.
• Identifies and completes capital purchases based on business needs
• Develop and leads training for the site with regards to lean practices.
• Other duties as assigned.
• Maintain regular attendance.

Education and Training

• Bachelor’s Degree in Engineering Discipline required. Mechanical/Industrial Engineering

Minimum Qualifications

• 5 years experience implementing quality systems in a manufacturing and design environment.
• Tier One automotive sector – Preferred.
• Using APQP tools (FMEA, Control Plans, QFD, DOE) – Required.
• 8D problem solving process – Required.
• Using and applying Statistical tools – Required.
• ISO9001 / IATF16949 methodology – Required.
• Understanding of industry standards with regards to destructive and non-destructive testing.
• Understanding of GD&T
• Supplier development – Preferred.
• Six Sigma Green Belt – Preferred.

Physical Demands

• Must be able to move constantly.
• Frequently need to move about inside office and plant designated area to inspect inventory.
• Occasional movement of hands, wrists or fingers such as typing, filing, and writing.
• Frequent need to position self to check quality on floor and on the shelves.

Environmental Conditions

• Frequently exposed to loud noises.
• Frequent exposure to office designated area and plant area.
• Occasional atmospheric exposure.

Behavioral Traits

• Innovation, Cooperation, and Empathy
• Attention to Detail
• Development and Continual Learning
• Researching information
• Self-Management
• Stress Tolerance
• Teamwork

*This is not a comprehensive list of duties. Duties may change without notice in management’s sole discretion. Hendrickson is an at-will employer, each employee is free to resign at any time, just as Hendrickson is free to terminate employment at any time without cause or notice.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.