Description

The QA Engineer is responsible for ensuring the quality, reliability, and usability of the Sargent and Greenleaf mobile applications, locally hosted and cloud-based dashboards. This role works closely with product management, engineering, and our development team to validate features, enhancements, and releases across mobile, web, and physical lock functionality. The role is onsite at our global headquarters in Nicholasville, KY and reports to the Director of Product Management.

Key Responsibilities:

· Create and execute manual test cases for mobile apps (iOS and Android) and related dashboards

· Test integrations and communication between app, cloud services and electronic locks

· Perform functional, regression, and exploratory testing

· Validate releases, bug fixes and platform updates

· Document and track bugs and UI improvements

· Collaborate with engineering, product and support teams to meet release dates

· Recommend improvements to the interface and tested products

· Create and maintain test plans, test suites and regression packs

· Participate in test planning and acceptance testing

Requirements

2+ years of software QA or testing experience
Experience testing web and mobile applications
Understanding of QA methods and test procedures

· Strong analytical, communication, and interpersonal skills

Ability to work collaboratively in a team environment
High attention to detail with strong organizational skills and time management skills
Ability to manage multiple projects simultaneously and work cross-functionally

· Proficient with Microsoft Office Suite

Preferred

Experience with SaaS dashboards, IoT or security focused platforms integrated into mobile apps.
Familiarity with a variety of communication methods. BLE, NFC and others
Familiarity with authentication roles and permissions testing

· Experience using Jira and/or Azure DevOps for defect tracking, task management, and sprint support

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift up to 25 pounds at times.

· Ability to travel up to 25% of the time for training, manufacturing visits and field testing.