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A.C. Coy

Network Engineer (LAN/WiFi) (Hybrid)

A.C. Coy

Location
Onsite (Raleigh, NC)
Level
Mid Level
Posted 3 weeks ago

About the Role

Tier One Technologies is seeking a Network Engineer to support a US Government client by monitoring and troubleshooting LAN and WiFi connectivity. This hybrid role offers the opportunity to resolve critical network issues and contribute to a vital government mission.

Skills

LAN Troubleshooting WiFi Support TCP/IP VLANs Spanning Tree Protocol Layer 1 and 2 Troubleshooting Cisco Meraki HPE Aruba Juniper Mist Fortinet ServiceNow MS Office Suite Network Monitoring LAN Security Technical Documentation Communication Skills

Full job details

Overview

  • Tier One Technologies is seeking a Network Engineer to perform LAN and WiFi monitoring and support for our US Government client.
  • This hybrid Contract-to-Hire position will be located in Raleigh, NC. 
  • The work schedule: Monday – Friday from 9:00 AM to 6:00 PM EST with occasional on-call rotation and after-hours work.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities

  • Troubleshoot and resolve LAN and WiFi connectivity issues, including, but not limited to, switches, routers, and cabling.
  • Resolve Trouble tickets generated through ServiceNow
  • Document troubleshooting steps and solutions for future reference.
  • Assist Tier 1 support in diagnosing and resolving LAN-related problems.
  • Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
  • Collaborate with Tier 3 LAN Engineers for complex issue resolution.
  • Perform duties in support of the mission as directed by company’s Management.
  • Typically performs all functional duties independently.
  • Provide assistance with more senior positions and/or perform functional duties under the oversight of more senior positions.
  • Ability to manage multiple projects and meet deadlines and prioritize and manage your own workload.

Qualifications

  • A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required.
  • 3+ years of applicable network experience and support.
  • Expertise in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
  • Strong troubleshooting and analytical skills – Layer 1 and 2.
  • Understanding of LAN security standards and methodologies.
  • Proven experience with LAN networking and other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
  • Experience with ServiceNow or other ticketing systems.
  • Proficiency with MS Office Suite, especially Excel and Teams.
  • Excellent written and verbal communication skills.
  • Proven ability to work independently and thrive in a fast-paced, rapidly changing environment.
  • Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field.
  • Exceptional communication skills, both written and verbal.
  • Must be a US Citizen or Permanent Status Green Card holder.
  • Must be able to obtain Public Trust Clearance.
  • Must have lived in the US for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)