Network Engineer - Infrastructure Services, IS&T Early Career
Apple
- Location
- Onsite (Austin, Texas)
- Employment
- Full-time
- Level
- Entry Level
Posted 1 week ago
About the role
Apple's Global Network Services team is seeking a Network Support Engineer to maintain and support the stability of its massive global retail network infrastructure. This role involves operational support, project management, and cross-functional collaboration to ensure seamless technology operations for billions of devices.
Skills
Network Engineering
Network Analysis
Troubleshooting
Linux
Python
Ansible
Automation
Scripting
Cisco CCNP
Juniper JNCIS
Network+
CWNA
Shell Scripting
Tcpdump
Infrastructure Support
Full job details
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
Apple is seeking an exceptional Network Support Engineer to join their Global Network Services (GNS) team, with a focus on Retail network infrastructure. This is a technical, hands-on role in a dynamic and fast paced environment. The successful candidate will have a mixture of technical know-how as well as a excellent network analysis fundamentals and robust troubleshooting skills.
Early Career community also provides employees with the opportunity to build community among themselves by attending educational and social events. The candidate will be responsible for supporting Apple’s rapidly growing retail network globally. They will need to excel in a fast-paced environment with the ability to multi-task and work not only on day to day operational support, but also participate and manage their own projects. This person must be a collaborative team player that will work across cross-functional groups and have the ability and willingness to mentor others and have a sound business approach for supporting our global footprint.
Bachelors degree in Networking, software development, Computer Science/Engineering, Retail Customer Service, Help Desk Support, Engineering or equivalent degree or experience. Experience in Network Engineering Fundamentals. Flexibility to work early morning or late night shift patterns.
Related networking engineering internship or job experience. Excellent quantitative and interpersonal skills. Leadership experience. Industry certifications or having equivalent competencies such as Cisco CCNP, Juniper JNCIS, Network+, CWNA Familiarity with centralized configuration management and automation technologies such as Ansible, Salt, Chef or Puppet. Standard Linux utilities and programs (grep, sed, awk, sort, traceroute, tcpdump, etc) Automating workflows through scripting (Ansible, Python, Perl, Ruby, awk or shell)
Description
Early Career community also provides employees with the opportunity to build community among themselves by attending educational and social events. The candidate will be responsible for supporting Apple’s rapidly growing retail network globally. They will need to excel in a fast-paced environment with the ability to multi-task and work not only on day to day operational support, but also participate and manage their own projects. This person must be a collaborative team player that will work across cross-functional groups and have the ability and willingness to mentor others and have a sound business approach for supporting our global footprint.
Minimum Qualifications
Bachelors degree in Networking, software development, Computer Science/Engineering, Retail Customer Service, Help Desk Support, Engineering or equivalent degree or experience. Experience in Network Engineering Fundamentals. Flexibility to work early morning or late night shift patterns.
Preferred Qualifications
Related networking engineering internship or job experience. Excellent quantitative and interpersonal skills. Leadership experience. Industry certifications or having equivalent competencies such as Cisco CCNP, Juniper JNCIS, Network+, CWNA Familiarity with centralized configuration management and automation technologies such as Ansible, Salt, Chef or Puppet. Standard Linux utilities and programs (grep, sed, awk, sort, traceroute, tcpdump, etc) Automating workflows through scripting (Ansible, Python, Perl, Ruby, awk or shell)