Network Engineer

Overview

We are seeking a skilled and service-oriented Network Engineer with at least five years of experience to manage, maintain, and enhance our network infrastructure. The ideal candidate will possess a strong technical background and a deep commitment to advancing our mission by ensuring secure, reliable, and efficient connectivity across the organization. 

Responsibilities

• Manage SD-WAN technologies to support secure and reliable connectivity across distributed offices.
• Ensure adherence to IT security compliance standards, including implementation and oversight of MDR and EDR solutions.
• Support and maintain data center infrastructure, ensuring high availability and scalability of core network services.
• Demonstrate a proactive approach to learning and applying emerging IT technologies, including server systems and virtualization platforms to meet organizational needs.
• Administer and maintain backup and disaster recovery solutions, ensuring organizational data integrity and business continuity.
• Monitor network performance and proactively identify and resolve bottlenecks, outages, and vulnerabilities.
• Configure and manage firewalls, switches, routers, and wireless access points to ensure optimal performance and security.
• Implement and maintain VPNs and remote access solutions for staff.
• Conduct regular network security assessments and implement best practices to protect sensitive data.
• Collaborate with other teams to understand their technological needs and provide network solutions that support program delivery.
• Maintain and update network documentation, including diagrams, IP schemas, and configuration records.
• Support VoIP systems and ensure quality of service (QoS) for voice and video communications.
• Assist in the planning and execution of IT infrastructure projects, including office moves, expansions, and upgrades.
• Provide Tier 2/3 support for network-related issues escalated by the help desk or IT support team.
• Train and mentor junior IT staff on network tools and procedures.
• Participate in the development and testing of disaster recovery and business continuity plans.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience); Certifications a plus (CCNA, CCNP, Security+ Azure, AWS)
• Background or certification in Cybersecurity, with practical experience in securing network environments.
• Minimum 5 years of hands-on experience in network engineering.
• Advanced expertise in Cisco technologies, including SD-WAN, MPLS, and VoIP, ensuring optimal network performance and communication.
• Hands-on experience with cloud networking architectures such as Azure Virtual Networks (VNets) and AWS Virtual Private Clouds (VPCs).
• Familiarity with VMware or similar virtualization technologies is a plus.
• Proficient in the use of network monitoring and performance tools such as LogicMonitor, PRTG, or similar platforms.
• Strong problem-solving skills and attention to detail.
• Excellent communication and documentation skills.

Work Environment

• Typically works in an office setting but may require on-site visits to one of our remote locations (Washington, DC or Boston).
• May involve on-call duties for network emergencies.