Network Administrator

Overview

POSITION SUMMARYThe Network Administrator is responsible for overseeing the organization’s computer systems or database networks to ensure proper maintenance and security. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The Network Administrator is instrumental in ensuring the stability and integrity of voice, data, video, and wireless network services as the primary contact in planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide capacity planning solutions. The Network Administrator analyzes and resolves wireless local area networks (WLAN) hardware, software problems in a timely and accurate fashion, and provide end-user training where required. The Network Administrator is also responsible for the organization’s telecommunications infrastructure which includes configuring, diagnosing, repairing, upgrading, and optimizing telephone systems and services, voicemail, and VoIP/IP-PBX communication systems, and video conferencing environments, both internally and those integrated with Internet-based services.

AHMC provides management services to AHMC Anaheim Regional Medical Center, Garfield Medical Center, Greater El Monte Community Hospital, Monterey Park Hospital, San Gabriel Valley Medical Center, AHMC Seton Medical Center, AHMC Seton Medical Center Coastside, Doctors Hospital of Riverside, and Whittier Hospital Medical Center. The facilities are Medicare and Medi-Cal certified and accredited by the Joint Commission on Accreditation of Healthcare Organizations. The hospitals provide healthcare services reimbursed by Medicare, Medi-Cal, traditional insurance plans, PPO, HMO and under capitated arrangements.

Responsibilities

ESSENTIAL JOB FUNCTIONSManage all routers, switches, and firewalls at AHMC Corporate and AHMC FacilitiesDefine, direct, monitor, and participate in the operations of the AHMC Data Center including the following areas:LANs/WANPrintersVoIPInternet/IntranetAnti-virusData back-upSecurityDisaster RecoveryChange managementPatch managementAsset managementOthers as designated

Responsible for planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization.Troubleshoots network performance issues, as well as analyze network traffic and provide capacity planning solutions.Direct, monitor and participate in end-user support for SystemsDevelop, implement, and maintain IT policies, procedures, and processes to support best practices for data center operations and systems administration. Develop and maintain work plans to implement initiatives and special projects on-time and within budgetDesigns, configures, diagnoses, repairs, upgrades, and optimizes telephone systems and services, voicemail, and VoIP/IP-PBX communication systems, and video conferencing environments.Participate and assist in implementing the Knowledge Management Process.Assists to resolve escalated customer and vendor issues.Provide backup support to other technical positions. Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.Maintain a high level of employee morale within the team.Disaster recovery planning and testing.Maintain and enhance cooperative interdepartmental and vendor relationships and communications.Provide support for data center operations.Attends and participates in meetings, committees, and training sessions as directed by Senior Director of Information Services.Ability to work a flexible schedule and second tier on call.Perform additional duties as assigned.

Qualifications

TRAINING/EXPERIENCEGood communication skills, both written and verbal.Healthcare experience preferred.Must have the ability to speak, interpret and follow verbal and written instructions in English.Specific experience and/or education in LAN/WAN systems, TCP/IP, Intern, Microsoft Office Products, Windows and Linux Operating SystemsHelp desk experience requiredMulti-facility support desiredExperience in firewall management Experience managing and maintaining Cisco and HPE Aruba switches requiredExperience in managing telecommunications services to business desiredExperience in managing vendor selection and implementation requiredExperience in managing systems administration operations requiredTechnical certifications are a plus

EDUCATION/CERTIFICATION/LICENSEAdvanced degree or equivalent in Information Discipline, MCSE, or related IT Experience.