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Xperteks

Mac OS Desktop Support (Fully On Site - Manhattan)

Xperteks

Location
Onsite (New York, NY)
Compensation
$55k - $75k/yr
Employment
Full-time
Level
Mid Level
Posted 5 days ago

About the Role

Xperteks is a New York-based Managed Services Provider seeking a Windows/PC Help Desk Support specialist to provide on-site technical assistance and system maintenance for clients. The role focuses on resolving hardware, network, and software issues while ensuring proactive system stability and documentation.

Skills

Windows Operating System Remote Software Technologies VPN Connectivity TCP/IP LAN Networks Firewall Troubleshooting Windows Troubleshooting Printer Troubleshooting Microsoft 365 Cloud Platforms Desktop Support Hardware Support System Maintenance Backup Solutions Network Support Server Support Technical Documentation

Full job details

Xperteks is looking to hire an Windows/PC Help Desk Support

This is a Full-Time On-Site position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

Remote Software Technologies

VPN Connectivity and TCP/IP LAN Networks

General Network and Firewall troubleshooting

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365 and Cloud other various cloud platforms

Critical Thinker

Organized

Ideal Candidates Should Be Able To

  • Provide general desktop, user and hardware support
  • Provide proactive system maintenance including backup solutions
  • Provide general connectivity and troubleshooting support
  • Provide network and server support
  • Provide good communication skills and documentation