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Lead IT Engineer | 12758

CTI Consulting

Location
Onsite (Bloomington, Indiana)
Employment
Contract
Level
Senior Level
Posted 1 week ago

About the role

CTI Staffing is partnering with a life sciences manufacturing organization to find a Lead IT Engineer for their Bloomington, IN site. This hands-on technical leadership role involves managing infrastructure incidents, overseeing system maintenance, and guiding infrastructure roadmaps in a regulated environment.

Skills

IT Infrastructure Leadership Windows Server Hyper-V VMware Azure Microsoft 365 ServiceNow Change And Release Management Configuration Management Database (CMDB) Firewall Management LAN/WAN Networking Wireless Networking Identity Security Incident Response Disaster Recovery Vulnerability Remediation

Full job details

About This Opportunity

CTI Staffing is partnering with a well-established life sciences manufacturing organization to find a Lead IT Engineer for their site in Bloomington, IN.

This is a hands-on technical leadership role in a regulated environment. You will be the final escalation point for infrastructure issues, own change and release processes, and help shape the roadmap across on-prem and cloud. It is a contract-to-hire role with a clear path to a permanent seat.

What You’ll Do

  • Act as the top escalation point for infrastructure incidents, outages, and vendor escalations
  • Run major incident response and coordinate resolution across teams
  • Own incident, request, change, release, and CMDB processes in ServiceNow
  • Oversee patching and maintenance for validated and non-validated systems with QA and compliance
  • Guide firewall, network segmentation, and identity security (SSO, MFA, Zero Trust)
  • Contribute to infrastructure roadmaps across on-prem, Azure, and AWS
  • Lead BCP and disaster recovery testing and vulnerability remediation
  • Mentor senior engineers and work with offshore support teams


Requirements

What You Bring

Must-Have:

  • 5+ years in progressive IT infrastructure roles, including 2+ years in a lead or senior capacity
  • Hands-on Windows Server, plus Hyper-V or VMware
  • Hands-on Azure (IaaS/PaaS) and Microsoft 365
  • ServiceNow or similar ITSM, including change, release, and CMDB
  • Firewall, LAN/WAN, and wireless experience (Cisco, Fortinet, or similar)
  • Willingness to join a 24/7 on-call rotation
  • US citizen, able to work fully onsite in Bloomington, IN

Nice-to-Have:

  • GMP or 21 CFR Part 11 validated-systems experience
  • Veeam, MS SQL, SAN/NAS, and Ubiquiti
  • SD-WAN and Infrastructure as Code
  • Operational technology or lab systems exposure
  • Bachelor’s degree in IT, computer science, or equivalent experience

Technical Environment:

  • Windows Server, Hyper-V, VMware, Azure, M365, ServiceNow, Cisco, Fortinet, Veeam, MS SQL

What Success Looks Like:

  • Stable, well-documented infrastructure with clean change control inside 90 days
  • Major incidents resolved faster with clear escalation ownership
  • A trusted lead the team and plant stakeholders rely on, with a path to conversion