IT Support Technician - (Part-Time)

Description

• The primary responsibility is user support. Being able to quickly diagnose and understand technical issues and resolutions.
• Utilize help desk application to track/update tickets and meet SLA’s.
• PC/laptop configuration and troubleshooting. Includes imaging and rollout.
• Software/application setup and support.
• VPN and remote user support.

Requirements

• Familiar with Windows 11 Professional. MS Office 365. WIFI.
• Certifications are a plus.
• Must be able to lift 50 lbs.
• Good interpersonal skills and ability to work with others.
• Attention to detail and problem-solving skills.
• This is an in-office role. The candidate should be comfortable collaborating with various teams overseas.