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IT Support Technician - Hybrid based in Dallas, TX if local or remote if not local to DFW
Tenet Healthcare Corporation
Remote (United States)
Mid Level
$18 - $30/hr
Posted 1 week ago
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Paid time off
- Paid holidays
- Health savings accounts
- Flexible spending accounts
- Employee assistance program
Perks
- Employee discount program
- Pet insurance
- Legal insurance
- Accident insurance
- Critical illness insurance
- Long term care
- Elder care
- Childcare
- Auto insurance
- Home insurance
Skills
Helpdesk operations
Network troubleshooting
Server administration
Hardware troubleshooting
Microsoft Office
Adobe products
Analytical skills
Problem-solving
Communication skills
Time management
HIPAA compliance
Technical support
Operating systems
Team collaboration
Customer service
About the Role
The IT Support Technician is responsible for overseeing all helpdesk operations, new employee setup, and entry level network and server related issues. As the first line of defense, the IT Support Technician places high priority on quick response and resolution to work impacting IT issues hitting SLA requirements. The IT Support Technician will support the Manager of IT in implementing creative and innovative solutions to complex problems, fostering a user-friendly IT environment.
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