IT Support Technician
The Wright Group
- Location
- Onsite (Crowley, Louisiana)
- Employment
- Full-time
- Level
- Mid Level
About the Role
The Wright Group seeks an IT Support Technician to install and maintain computer systems, cameras, and office equipment across multiple locations. The role involves managing help desk tickets, conducting system audits, and implementing disaster recovery procedures to ensure operational efficiency.
Skills
Full job details
We are looking for someone who has the knowledge and ability to install computer systems and maintain systems upkeep for multiple locations. Ability to set up computers, cameras, phones and other office equipment; assist in maintaining operating systems. Helping with hardware and software issues, dealing with them promptly as they may arise.
- Managing, monitoring, information technology and computer systems.
- Plan, organize, control and evaluate IT and electronic data operations.
- Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.
- Oversight of projects by coordinating resources and timetables with user departments and third-party partners.
- Verifies application results by conducting system audits to ensure compliance with policies, procedures, and regulatory rules and regulations.
- Preservation of assets by implementation of disaster recovery policy and back up procedures.
- Maintains professional and technical knowledge by attending educational workshops, reviewing regulatory publications, and participating in professional societies.
- Maintains quality service by on- boarding customers on manufacturing applications.
- Servicing our networks
- Servicing all users within the company
- Answer help desk tickets
Job Type: Full time
Experience level: College student desired or 4 years of IT help desk experience
Schedule: Monday to Friday- 40 hours (can be flexible if student)
Work Location: In person (Lafayette and Crowley locations)