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Envista Credit Union

IT Support Technician

Envista Credit Union

Location
Onsite (Topeka, Kansas)
Employment
Full-time
Level
Entry Level
Posted 1 week ago

About the Role

Envista Credit Union is seeking an IT Support Technician to manage day-to-day IT operations, including troubleshooting end-user devices, hardware, and software. The role involves providing technical support to staff and ensuring proper system configuration across on-prem and cloud environments.

Skills

PC Support Hardware Troubleshooting Software Support Cloud Environments Network Infrastructure Windows Server Active Directory DNS Group Policy Office 365 Inventory Management Technical Documentation End-user Training Project Management

Benefits

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan
  • Paid Time Off

Perks

  • Pet Insurance
  • Employee Assistance Program

Full job details

What this role looks like: 

Supports day-to-day operations in the Information Technology department related to the implementation, execution, and maintenance of IT end-user devices and administration. Supports the credit union by providing end-user support across all departments. Successful candidates will share Envista's Core Values of Integrity, Empower, Unity, Impact, and Exceed.


The day-to-day:

  • Support PCs and laptops across the credit union including hardware and software application support. Troubleshooting abilities across a wide variety of configurations, software, and systems, as well as integrations with various hardware.
  • Support end user configurations and provisioning across on-prem and cloud environments for users, groups and systems.
  • Assist with supporting and troubleshooting networked equipment and endpoints including switches, printers, UPS battery backups, and various production machines
  • Collaboration with internal external stakeholder to resolve client issues. Administer control over end-user hardware and software assets of the Credit Union as well as related supplies and accessories, through maintenance of inventory logs. Maintain detailed documentation.
  • Train Envista staff on use of standard PC-based software.
  • Perform other job-related duties as assigned.


Knowledge & Skills:

  • Configuring, installing & supporting all network infrastructure including computers, servers, switches, printers and Office 365.
  • Understanding of Windows Server.
  • Networking experience switches/routers.
  • Active Directory, DNS, Group Policy.
  • Ability to manage multiple projects, prioritize deadlines, and collaborate across teams.
  • Familiarity with financial services or regulated industries preferred but not required.


Education & Experience:

  • One year to three years of similar or related experience.
  • (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. 

Our benefits: 

  • Competitive Compensation
  • Performance Incentives
  • Community Involvement
  • Career Advancement
  • Educational Opportunities
  • Health & Wellness Benefit
  • Paid Time Off
  • Health & Dental Insurance
  • Life & Disability Insurance
  • 401(k) Plan with company match
  • Pet Insurance
  • Employee Assistance Program


Visit teamenvista.com for more information about our company culture, excellent benefits package and more!