IT Support Technician

ABOUT US

At PARTNER, success starts with the right mindset: connection, compassion, and curiosity. Whether consulting with clients or collaborating with colleagues, these principles guide how we work. We deliver engineering, environmental, and energy consulting, plus design services across the Americas, Europe, and beyond. As a leader in Commercial Real Estate (CRE), we’re 1,400+ professionals strong in 40+ offices. Our mission is simple: create the best home for talented professionals. If you value delivering exceptional experiences through problem-solving, coordination, and a mindset of care for clients and colleagues, you’ll feel right at home. That approach has earned us recognition on ENR’s Top 500 Design Firms, Inc. 5000’s Fastest-Growing Companies, and Zweig’s Best Firms to Work For. Here, your ideas matter, your impact is real, and your work helps shape the future. Check out this role and join our team of talented professionals.

Learn more about Partner at www.partneresi.com.

SUMMARY

Partner is seeking a full-time IT Support Technician for our office in Torrance, CA. The ideal candidate will bring at least three years of help desk experience in a fast-paced environment. This role will focus on providing IT support as part of our Help Desk team, assisting both local and remote employees with their daily technical needs and troubleshooting issues.

ESSENTIAL DUTIES & TASKS

• Image, configure, troubleshoot, and repair desktops, laptops, Windows operating systems, and desktop applications.
• Diagnose and resolve hardware, software, printing, and network connectivity issues, performing tests as needed.
• Provide timely solutions to IT problems, escalating complex issues to network engineers or supervisors when necessary.
• Maintain, track, and manage IT inventory and assets with attention to detail.
• Support end-users with account setup, access management, and general technical guidance.
• Communicate effectively with support staff, network engineers, supervisors, and end-users, ensuring quality service.
• Perform routine system maintenance, updates, and QA/QC checks to ensure IT systems run smoothly.

REQUIREMENTS

• Any technical or IT industry-relevant certification or bachelor's degree 
• 3+years of experience in IT helpdesk support
• After-hours and weekend work requirements are rare. But we expect some flexibility to support end-users and network administrators during emergency situations.

COMPENSATION

Pay range: $26- $31 hourly. This is what we reasonably expect to pay for the role.

The pay scale for this role considers a wide range of factors when making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs. Please note, the disclosed pay scale estimate has not been adjusted for the applicable geographic location where the position may be filled.

You may also be eligible to participate in a discretionary incentive bonus program which is dependent on various factors, including, but not limited to individual and organizational performance.

Benefits

Competitive benefits package including health insurance, dental insurance, vision insurance, vacation, and sick time, and a 401(k) plan with a company match.

Equal Employment Opportunity

It is Partner Engineering and Science, Inc’s (The Company) policy is to provide equal employment opportunity for all applicants and employees. The company maintains a work environment that is free of harassment, discrimination, or retaliation based on an individual’s race (including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), reproductive health decision making, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

California Consumer Privacy Act

We collect personal information from you in connection with your application for employment with Partner Engineering and Science, Inc.  For details on what personal information we collect and the purposes for which we collect it, please visit:

https://www.partneresi.com/about/careers/california-consumer-privacy-act