IT Support Specialist I (Harrah's Joliet)
Caesars Entertainment
- Location
- Onsite (Joliet, IL)
- Compensation
- $45k - $50k/yr
- Employment
- Full-time
- Level
- Entry Level
About the Role
Caesars Entertainment is the largest casino-entertainment company in the U.S., offering diversified gaming, entertainment, and hospitality amenities. This role provides first-level IT support to team members across the property, ensuring timely resolution of technical issues.
Skills
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k)
- Paid Time Off
- Education Assistance
Perks
- Team Member Discounts
Full job details
We are seeking a customer-focused and technically skilled Support Specialist I to provide first-level IT support for our team members across the property. The ideal candidate is a strong problem solver who enjoys troubleshooting hardware, software, and system issues while delivering exceptional customer service. This role requires someone who can prioritize multiple requests, communicate effectively with employees at all levels, and work independently in a fast-paced environment. Experience with desktop support, help desk operations, Microsoft Windows, and basic network troubleshooting is preferred. A positive attitude, professionalism, and a willingness to learn new technologies are essential for success in this role