IT Support Professional - Manufacturing

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? 

Transform the every day with us!

We are seeking an end user desktop support individual who is enthusiastic about PC technology, features, and functions. This person will work 2nd Shift, the hours are from 4:00pm – 12:00am. The successful candidate will be responsible for providing technical support for a large number of devices deployed on our manufacturing shop floor. A significant portion of your time will be spent on the shop floor interacting with end users, supporting deskside issues, and deploying updates and new features and functions. 

 
You will make an impact by: 

• Ensuring all Siemens IT directed projects are successfully deployed without interrupting production. 

• Ensuring all IT devices are compliant with Information Security and Cyber Security guidelines. 

• Assisting end users with resolving technical issues. 

• Imaging computers utilizing images provided by Siemens IT. 

• Serving as the first point of contact for all shopfloor related technology issues. 

You’ll win us over by having the following qualifications: 

Basic Qualifications:

• A two-year technical degree is preferred, although a combination of education (HS Diploma or GED equivalency is a minimum requirement) and 3-5 years’ experience supporting an enterprise wide Microsoft environment will be considered. 

• Working knowledge of IT/OT Networking i.e. TCP/IP, Routing, DNS, NAT, etc. 

• Experience building and deploying PC images 

• Proficient with Microsoft Office applications (Word, Excel, Visio, PowerPoint) 
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

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Preferred Qualifications: 

• Good verbal and written communication skills. 

• Good time management skills. 

• Candidate is expected to manage his/her time and clearly show incidents are being managed. 
• Good project planning skills 

• Work well with a team. 
• Preferred Certifications: Comptia A+ & Network+ and/or equivalent

• Desire to continuously learn and grow skill set. 

• Physical labor is frequently required (e.g., carry PCs, access cables or equipment under a table, frequent trips to shop floor, ride in lift, etc.) 

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

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• Fort Worth - Texas - United States of America