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Sysadmin Jobs

IT Support Level I

Clair Global Corporation

Location
Onsite (Lititz, PA)
Compensation
$22 - $26/hr
Employment
Full-time
Level
Entry Level
Posted 1 week ago

About the role

Clair Global is a technology company specializing in live production services and integrated permanent solutions. This role provides Tier I technical assistance for hardware, software, and network issues while managing desktop configurations and imaging.

Skills

Windows OS Hardware Troubleshooting Desktop Support Printer Repair Microsoft Office Suite Active Directory Networking Architecture Imaging Technical Support Problem Solving Analytical Skills Ticket Documentation System Configuration Onboarding Hardware Deployment

Full job details

**This is an onsite position in the Lititz, PA office Monday-Friday 8:30AM-5:00PM ***

 

JOB SUMMARY:

Provide Tier I technical assistance and support for issues related to application permissions, software, and hardware.

 

QUALIFICATIONS/ REQUIREMENTS: The requirements listed below are representative of the knowledge, skill and/or ability required to perform the essential functions of this job while exercising independent judgment and discretion.

  • Excel in a fast-paced, demanding, and continuously changing environment
  • The ability to work on a team, maintain a positive attitude, and be open to learning
  • Strong creative problem-solving skills, analytical skills, and a strong work ethic
  • Install, modify, and repair printers, computer hardware, and software
  • Ability to frequently multi-task and prioritize tasks

 

EXPERIENCE:

  • Windows OS installation and troubleshooting
  • Hardware troubleshooting (desktops, laptops, peripherals)
  • Experience with Microsoft Office Suite
  • Comprehension of basic networking architecture and troubleshooting
  • Basic Active Directory knowledge

 

RESPONSIBILITIES AND DUTIES:

  1. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
  2. Work with employees across all company locations and departments to assess and respond to IT needs
  3. Interact with hardware and software vendors to resolve user problems
  4. Responsible for desktop configurations, imaging and providing maintenance of these systems
  5. Document tickets, changes, and system configurations
  6. Analyzes users' system problems and provide solutions
  7. Onboarding new users
  8. End user hardware deployment