IT Manager of Software Engineering

Position Summary

We are seeking an experienced and dynamic Manager of Software Engineering to lead our software development team and drive the delivery of innovative, scalable technology solutions. This role combines hands-on technical leadership with people management responsibilities, ensuring the successful design, development, and deployment of high-quality software applications while fostering a collaborative and high-performing engineering culture.

The ideal candidate is a strong technical leader with experience managing software engineering teams, guiding architecture decisions, and partnering with cross-functional stakeholders to deliver business value in a fast-paced environment.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and develop a team of software engineers through coaching, performance management, and career development initiatives.

• Foster a culture of collaboration, innovation, accountability, and continuous improvement.

• Support recruiting, onboarding, and retention efforts to build a strong engineering organization.

• Establish clear goals, priorities, and performance expectations for team members.

• Encourage ongoing learning and adoption of modern software development practices and technologies.

Software Development & Delivery

• Oversee the design, development, testing, deployment, and maintenance of software applications and services.

• Guide development of backend microservices using C# and .NET technologies.

• Ensure adherence to best practices related to coding standards, architecture, security, testing, and documentation.

• Manage project priorities, timelines, and resource allocation to ensure successful delivery.

• Collaborate with technical leads and architects to create scalable and maintainable solutions.

Technical Leadership

• Drive architectural discussions and contribute to long-term technology strategy.

• Oversee database design, SQL optimization, and application performance improvements.

• Lead implementation and enhancement of CI/CD pipelines and DevOps practices.

• Promote Agile methodologies, including Scrum and Kanban frameworks.

• Support RESTful API development, integrations, and microservices architecture.

• Encourage responsible adoption of AI-powered development tools while maintaining intellectual property and data security standards.

Cross-Functional Collaboration

• Partner with business analysts, product managers, designers, and stakeholders to translate business requirements into technical solutions.

• Communicate project status, risks, and delivery expectations to leadership and stakeholders.

• Collaborate with infrastructure, security, and enterprise application teams to ensure alignment across systems and platforms.

Operational Excellence

• Identify and address technical debt, system performance issues, and process inefficiencies.

• Establish and monitor engineering metrics related to quality, reliability, delivery, and team performance.

• Drive continuous improvement initiatives throughout the software development lifecycle.

• Support incident management, root cause analysis, and production support activities as needed.

Qualifications

Required

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent experience.

• 5+ years of professional software engineering experience.

• 2+ years of engineering leadership or people management experience.

• Strong expertise in C#, .NET, and backend microservices architecture.

• Solid understanding of SQL and relational database design.

• Experience with CI/CD pipelines and DevOps tools such as Azure DevOps, Jenkins, or GitHub Actions.

• Strong experience working within Agile environments utilizing Scrum or Kanban methodologies.

• Experience designing scalable, secure, and maintainable software solutions.

• Strong understanding of RESTful APIs and integration patterns.

• Proficiency with Azure DevOps and Git version control systems.

• Excellent analytical, problem-solving, organizational, and communication skills.

• Experience leveraging AI tools to improve engineering productivity while maintaining compliance and security standards.

Preferred

• Experience with Salesforce development, including Apex, Lightning Web Components, and integrations.

• Experience with NetSuite development and integrations, including SuiteScript and SuiteFlow.

• Proficiency in Python for automation, scripting, or AI initiatives.

• Experience with Microsoft Azure cloud technologies, including Azure Functions and cloud-based architectures.

• Experience developing, implementing, or integrating AI/ML solutions and intelligent automation tools.

• Experience leading distributed or hybrid engineering teams.

Success Factors

• Strong technical leadership and strategic thinking capabilities.

• Proven ability to develop, coach, and inspire engineering talent.

• Collaborative approach to stakeholder management and decision-making.

• Continuous improvement mindset and commitment to operational excellence.

• Adaptability and innovation in a rapidly evolving technology landscape.

Reporting Structure

Reports To: Chief Information Officer (CIO)

Direct Reports: Software Engineers, Senior Software Engineers, and Technical Leads

Benefits:

• Health insurance
• Dental insurance
• Generous company 401(k) contributions 
• Flexible spending account
• Tuition reimbursement
• Generous paid time off
• Employee assistance program
• Vision insurance
• Employee discount
• Life insurance
• Referral program
• Monthly bonus Opportunities