IT Manager II

GENERAL PURPOSE:  
The IT Manager II (Batch Systems Delivery) position is responsible for the design, 
implementation, and optimization of batch processing systems. It requires strong technical 
expertise and a deep understanding of batch job scheduling and performance optimization.

This role involves partnering with cross-functional teams, including Business Intelligence, IT, 
and other operational and strategy teams, to understand the needs and deliver critical programs. 
They will build and maintain strong relationships with key business stakeholders to ensure 
alignment on project scope and requirements. The Manager will oversee the delivery of 
projects, ensuring high quality, efficient, and scalable batch operations that support business 
objectives. They will also serve as the primary contact for the business regarding new requests, 
IT projects, and demand management - developing a clear understanding of targeted outcomes 
and expected value. This role requires to drive continuous improvement initiatives and enhance 
system reliability.

The base salary range for this role is $125,400 – $214,200. The base salary range is 
dependent on factors including, but not limited to, experience, skills, qualifications, 
relevant education, certifications, seniority, and location. The range listed is just one 
component of the total compensation package for employees. Other rewards vary by 
position and location.

ESSENTIAL FUNCTIONS:
• Act as Solution Manager for Batch Systems IT projects, including large initiatives; 
manage portfolio product roadmaps, resource, scope, and timeline commitments
• Collaborate with the cross-functional teams to gather requirements, assess technical 
feasibility, translate them into a well-architected solution, and drive project timelines.
• Keep up to date with emerging technologies around process automation to drive system 
improvements and optimizations. 
• Ensure that individual project teams are constructed and staffed to deliver commitments 
effectively
• Drive timely and proactive issue identification, escalation & resolution
• Demonstrated ability to learn and acquire new technologies in the areas of process and 
workflow automation
• Manage budget, resources, and schedules across multiple projects and internal and system 
integrator staff. Coordinate with other programs and IT’s horizontal services
• Identify, manage, and communicate issues, risks, and dependencies to project 
stakeholders and sponsors
• Act as an expert on what is happening in the Batch Technology landscape and bring that 
expertise into Ross business and IT discussions

COMPETENCIES:
People
• Building Effective Teams 
• Developing Talent
• Collaboration
Self
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
Business
• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
With particular emphasis on the following specific position-related competencies: 
• Motivating Others 
• Decision Quality
• Dealing with Ambiguity 
• Integrity & Trust

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Undergraduate degree in information systems, business administration, or a related 
technical discipline. An advanced degree in a similar field is preferred.
• At least 8 to 10 years of experience in IT delivery with progressive responsibility and 
influence. Experience leading projects that involve cloud migration or business 
transformation or batch orchestration is preferred.
• At least 5 years of retail IT experience, with specific systems knowledge of batch 
technology, retail system landscape, retail data, and operations.
• Experience with configuring and operating modern, process and workflow automation 
solutions such as BMC.
• Conceptual and practical understanding of IT Infrastructure, products, and services, such as 
application security, network protocols, and other technologies.
• Ability to analyze and creatively solve complex technical problems
• Strong communication skills, both written and verbal, and able to work effectively with VP 
and above executives
• Ability to work in a group setting and independently. Experience managing teams, including 
subcontractors and offshore resources.
• Motivated by the desire to make a difference in the business, to work with a highly talented 
set of peers, and to work on interesting projects
• Leadership skills; able to supervise and inspire team members
Preferred Qualifications:
• Working knowledge of Batch systems, specifically in a Retail context including typical 
Retail applications, data, and interdependencies. Working knowledge and experience in 
managing execution and support of batch applications and systems.
• Consulting experience
• Experience with a major retailer

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person 
meetings, typing, and working with paper/files, etc. 
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Some travel may be required
This role requires regular in-office presence, including to engage in in-person team interaction, 
meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this 
role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:
Lead - IT

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. 
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. 
Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or 
promotion according to their skills, abilities and experience. We believe that it is an essential part 
of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse 
workforce. Ross is committed to complying with all applicable laws prohibiting discrimination 
based on race, color, religious creed, age, national origin, ancestry, physical, mental or 
developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical 
conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital 
or registered domestic partnership status, medical condition (including cancer or genetic 
characteristics), genetic information, gender, gender identity, gender expression, sexual 
orientation, as well as any other category protected by federal, state or local laws.