IT Manager

JOB SUMMARY

Thoma-Sea Marine ConstructorsIT ManagerJob Description Information Technology Reports To COO / Executive Leadership Department Information Technology Employment Type Full-Time, On-Site FLSA Status Exempt Travel Required Minimal on-site role Background Check Required Salary Range $80,000 - $90,000 Document No. TSM-HR-JD-2026-001 Position SummaryThe IT Manager is the organization's sole on-site technology resource and the boots on the ground for all day-to-day IT operations. This individual owns the full lifecycle of every piece of hardware and software in the environment working with a Managed Service Provider (MSP) from procurement and deployment through maintenance and retirement. They serve as the primary network administrator, the hands-on onsite helpdesk resource, and the keeper of the organization's technical asset records. Cybersecurity compliance support is provided by a dedicated third-party partner (CyberSheath); this role coordinates with that partner and implements their on-site directives but is not expected to independently manage the compliance program. The ideal candidate is a dependable, technically well-rounded professional who takes ownership of the physical and operational IT environment and keeps things running reliably day in and day out. Core ResponsibilitiesHardware Management & Maintenance Procure, configure, image, and deploy all end-user devices including desktops, laptops, monitors, printers, mobile devices, and peripherals. Perform routine preventive maintenance on all hardware; diagnose and resolve hardware failures in a timely manner. Coordinate warranty service, vendor RMAs, and third-party repairs as needed. Manage the decommissioning and disposal of end-of-life equipment, ensuring proper data sanitization prior to disposal. Evaluate hardware performance and make refresh recommendations to leadership based on age, condition, and organizational needs. Set up and break down workstations for new hires, role changes, and departures. Technical Asset Log & Inventory Management Maintain a comprehensive, continuously updated technical asset register covering all hardware and software owned or leased by the organization. Record and track for each asset: asset type, make/model, serial number, asset tag, purchase date, warranty expiration, current condition, physical location, and assigned user. Conduct periodic physical audits (at minimum quarterly) to verify the accuracy of the asset log against actual on-hand inventory. Flag discrepancies, missing items, or untracked assets and escalate to management for resolution. Maintain records for all incoming and outgoing equipment including employee assignments, transfers between staff, and equipment returns at separation. Ensure the asset log is accessible to authorized stakeholders and kept in an agreed-upon format (spreadsheet, ITAM platform, etc.). Software Licensing & Asset Management Maintain a software asset inventory tracking all licenses, seat counts, renewal dates, version levels, and vendor agreements. Ensure the organization remains in compliance with all software licensing terms; conduct periodic reconciliation audits. Manage Microsoft 365 / Azure AD administration including user account provisioning, license assignment, and offboarding. Coordinate software renewals with vendors and finance; flag upcoming expirations with adequate lead time. Evaluate and deploy new software solutions as directed; manage updates and patch deployment across all endpoints. Network Administration In coordination with the MSP: install, configure, and maintain all networking equipment including routers, managed switches, firewalls, wireless access points, and cabling infrastructure. Administer DNS, DHCP, VLANs, and IP address management to ensure reliable, segmented network connectivity. Monitor network performance and availability; troubleshoot and resolve connectivity issues with a sense of urgency. Manage VPN and remote access solutions; ensure secure connectivity for any remote or hybrid users. Maintain up-to-date network documentation including topology diagrams, IP address schemas, and equipment configuration records. Liaise with the ISP(s) on service issues, circuit changes, and bandwidth planning. Systems Administration & User Support Administer Windows Server environments, Active Directory, Group Policy, shared drives, and print services. Manage endpoint protection and ensure all devices are enrolled in the organization's security toolset as directed by the compliance partner. Oversee backup systems; conduct and document periodic restoration tests to verify data recovery capability. Serve as the primary Tier 1-3 helpdesk resource; triage, prioritize, and resolve user-reported hardware, software, and connectivity issues. Maintain a ticketing or request log so that all IT issues and resolutions are documented. Provision and deprovision user accounts, email, and system access in coordination with HR and management. Compliance Partner Coordination Serve as the on-sit...