IT - Infrastructure Engineer I

Starting Salary - $70,158.40 annually.

IT - Infrastructure Engineer II

Starting Salary - $77,334.40 annually.

IT - Infrastructure Engineer II

Starting Salary - $$81,224.00 annually.

Must be able to perform the essential functions of the position, with or without reasonable accommodation. Essential functions and job-related requirements, including physical and cognitive demands, are described below. This job description outlines the general scope of duties and responsibilities and is not intended to be an exhaustive list of all tasks that may be assigned.

MAJOR FUNCTION

Performs professional engineering work involving the design, implementation, administration, maintenance, automation, monitoring, and security of the County's enterprise information technology infrastructure.

The Infrastructure Engineer supports one or more enterprise technology disciplines including network infrastructure, wireless networking, virtualization, enterprise storage, cloud platforms, Microsoft 365, identity services, cybersecurity, automation, and disaster recovery. Work involves planning, implementing, troubleshooting, documenting, securing, and optimizing enterprise technology systems while ensuring highly available, resilient, and secure services for County departments and affiliated agencies.

As engineers advance through the classification series, responsibilities evolve from operational support to enterprise architecture, technical leadership, strategic planning, and technology governance.

Infrastructure Engineers may be assigned responsibility for one or more enterprise technology domains including:

Enterprise Routing and Switching
Wireless Infrastructure
Enterprise Firewalls and Network Security
Server Infrastructure
Enterprise Virtualization Platforms
Enterprise Storage (SAN)
Cloud Infrastructure
Microsoft 365 Services
Identity and Access Management
Operational Cybersecurity
Infrastructure Automation
Disaster Recovery
Monitoring and Observability
Enterprise Backup and Recovery

(Current enterprise technologies include Cisco, HPE Aruba, Meraki, Check Point, Microsoft Azure, Oracle Cloud Infrastructure, Microsoft 365 G5, Red Hat Enterprise Linux, VMware, HPE Storage, Veeam, and Red Hat Ansible Automation Platform.)

ILLUSTRATIVE DUTIES

Design, implement, maintain and support enterprise infrastructure.
Configure, troubleshoot and optimize enterprise network systems.
Administer virtualization, storage and cloud platforms.
Implement and maintain enterprise cybersecurity controls.
Develop and maintain infrastructure automation.
Participate in disaster recovery and business continuity planning.
Produce and maintain technical documentation.
Participate in architecture reviews and technology evaluations.
Lead or participate in infrastructure projects.
Mentor junior engineers.
Collaborate with vendors and business stakeholders.
Participate in emergency response activities as required.

KNOWLEDGE, ABILITIES AND SKILLS

Technical Knowledge
Enterprise networking
Cloud computing
Cybersecurity
Microsoft 365
Virtualization
Storage
Linux administration
Automation
Enterprise architecture
Analytical Skills
Root cause analysis
Problem solving
Capacity planning
Performance optimization
Risk assessment

Professional Skills
- Written communication
- Presentation skills
- Technical documentation
- Vendor coordination
- Customer service
Leadership Skills
- Mentoring
- Project leadership
- Collaboration
- Strategic planning
- Technology governance

MINIMUM QUALIFICATIONS

Graduate of an accredited high school/trade school or possession of an equivalent diploma.
Must possess and maintain a valid Florida’s Driver’s License.
A comparable combination of related training and experience may be substituted for the minimum qualifications, except where licensure is required

IT Infrastructure Engineer I – PG 21

Minimum Qualifications
- Education - Associate degree in Information Technology, Computer Science, Engineering, Cybersecurity or related field.
- Experience - 0–2 years
Technical Competencies
- Basic switching
- VLAN configuration
- Layer 2 troubleshooting
- Wireless deployments
- Basic server administration
- Basic virtualization
- Microsoft 365 administration
- Execute existing Ansible playbooks
- Basic cloud administration
Leadership Expectations
- Works under direct supervision
- Learns enterprise standards
- Develops technical documentation
- Demonstrates customer service
Preferred Certifications
- Networking
  - CCST
  - Network+
- Microsoft
  - MS-900
- Linux
  - RHCSA

IT Infrastructure Engineer II – PG - 23

Minimum Qualifications
- Education - Associate or Bachelor's Degree
- Experience - 2–5 years
Technical Competencies
- Enterprise routing and switching
- Firewall administration
- Wireless troubleshooting
- Virtualization administration
- SAN administration
- Microsoft 365 administration
- Identity management
- Develops automation playbooks
Leadership Expectations
- Works independently
- Leads small technical projects
- Assists with mentoring
- Participate in architecture reviews
Preferred Certifications
- Networking
  - CCNA
  - Aruba ACNA
- Security
  - SSCP
- Automation
  - RHCSA
  - Red Hat Ansible

IT Infrastructure Engineer III – PG - 24

Minimum Qualifications
- Education - Bachelor's preferred
- Experience - 5–8 years
Technical Competencies
- Enterprise architecture implementation
- Data center networking
- Advanced firewall administration
- Enterprise virtualization
- Storage architecture
- Hybrid cloud
- Microsoft 365 enterprise administration
- Cybersecurity engineering
- Automation development
Leadership Expectations
- Technical Lead
- Mentors junior engineers
- Leads major projects
- Reviews engineering designs
Preferred Certifications
- Networking
  - CCNP Enterprise
- Security
  - CCSA
  - SSCP
- Cloud
  - AZ-305
- Virtualization
  - VMware VCP
- Linux
  - RHCE

IT Infrastructure Engineer

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