IT Help Desk Technician
Adams Health
- Location
- Onsite (Decatur, IN)
- Employment
- Full-time
- Level
- Entry Level
About the Role
Adams Health is a nonprofit healthcare network in Northeast Indiana providing patient-centered care through its hospital and physician practices. The IT Help Desk Technician role supports hospital operations by maintaining IT systems and ensuring compliance with security protocols for sensitive patient data.
Skills
Benefits
- Medical coverage
Full job details
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform preventive maintenance on computer hardware. The role involves handling confidential information, including patient health information (PHI), requiring the technician to demonstrate ethical behavior and a strong respect for security and privacy protocols to ensure compliance and protect sensitive data.
Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!
Requirements:
40 hours per week - First Shift
Monday through Friday from 7:00 AM to 3:30 PM
On-Call Rotation
High School Diploma
Ability to install and troubleshoot Microsoft Windows 10 & 11 operating system, Office 365, and other business applications as well as end-user computers and peripherals.
Demonstrate well-rounded customer service and communication skills.
Python Scripting and/or Linux Scripting is desirable.