IT Help Desk Intern

A DAY IN THE LIFE

Supports endpoint device lifecycle from purchase through disposal. Preps and images laptops and mobile devices, creates and maintains endpoint documentation, and assists with managing endpoint applications for the enterprise. Assists with managing device inventory and assignment and billing and transfer of equipment. Provides escalated support for endpoint hardware as needed.

STEP INTO THE ROLE

• Overseeing numerous customers and working in a team environment to resolve IT related issues.

• Developing and providing systems and software training to the end-users

• Coordinates day to day ticketing system and works with IT staff to provide end-user solutions.

• Assists when required with user onboarding and offboarding process including account provisioning setup and device configuration.

• Maintains end-user documentation, knowledge base and recurring communications to end-user community.

WHAT YOU’LL NEED

• Sophomore or Junior in college pursuing two-to-four-year post-secondary degree in Information Technology or related field. 

• Commitment of 9-month minimum Internship; Part time in office.

WHAT SETS YOU APART

• Previous experience using a ticketing system preferred.

HOW WE INVEST IN YOU

• Competitive pay

• 100% employer paid HDHP insurance premiums for employees

• 401(k) with company match

• HSA and FSA options

• Dental and Vision insurance

• Education Assistance (Tuition Reimbursement)

• Work/Life balance

• Employee/Family focused culture

• Gym on site

• And more!

WHO ARE WE? 

With more than 115 years of construction experience, Blattner has played a vital role in building America’s critical infrastructure, ranging from railroads and highways to dams and mines. Since 1997, the company has focused on renewable energy solutions and is responsible for some of the most significant solar, wind and storage projects in the U.S. Today, Blattner has installed over 20% of America’s utility-scale wind, solar and energy storage capacity. Blattner Company is the parent company of Blattner Energy and D.H. Blattner & Sons, of which all are members of the Quanta Services family of companies. Company headquarters are in Avon, Minnesota.

Blattner is an Equal Employment Opportunity Employer committed to diversity and inclusion in the workplace. Blattner will not tolerate discrimination against any applicant for employment or employee on the basis of age (40 and over), ancestry, color, religious creed, gender, gender expression, gender identity, genetic information, marital status, medical condition, mental disability, military or veteran status, national origin, physical disability, race, receipt of public assistance, sex, sexual orientation, or any other status protected by federal, state, or local laws. This commitment governs all aspects of employment including, but not limited to: hiring, promotion, demotion, transfer, layoff, termination, compensation, discipline, and access to benefits and training. Additionally, Blattner is committed, in accordance with applicable law, to making reasonable accommodations for job applicants and employees based on a qualifying disability, a sincerely held religious belief or practice, and for pregnancy, childbirth or related health conditions. Applicants and employees who feel they have experienced or witnessed discrimination or who wishes to request a reasonable accommodation should contact the Human Resources Department. Blattner prohibits retaliation against any individual for making a complaint under this policy, for opposing discrimination, for participating in an investigation pursuant to this policy, or for requesting a reasonable accommodation.