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RQ Construction

IT Help Desk

RQ Construction

Location
Onsite (Virginia Beach, VA)
Compensation
$29 - $35/hr
Employment
Full-time
Level
Mid Level
Posted 6 days ago

About the Role

RQ Construction is a leader in the Design-Build industry, specializing in commercial and government projects nationwide. This role supports employees across multiple locations by troubleshooting and resolving IT issues.

Skills

Hardware Troubleshooting Software Troubleshooting Network Troubleshooting Ticket Management Equipment Deployment Employee Onboarding DoD Cybersecurity Standards End-user Support IT Device Management Technical Assistance

Benefits

  • Medical
  • Dental
  • Vision
  • 401K

Full job details

RQ Construction is currently seeking an IT Help Desk Technician to join our Virginia office located in Virginia Beach. This position acts as the primary point of contact for technical assistance across the company, supporting employees in multiple offices and project locations. The role is focused on maintaining workforce productivity by troubleshooting and resolving hardware, software, and network issues while ensuring compliance with company policies and DoD cybersecurity standards. Daily duties include managing support tickets, deploying and maintaining equipment, onboarding support of new employees, and supporting technology setup at office and field locations. You will collaborate with internal IT team members, project personnel, and external vendors to provide reliable and secure IT services across the organization.

Founded in 1996, RQC, LLC has grown into a well-respected leader in Southern California's commercial and government Design-Build industry. Since then, the company has expanded its reach nationwide, managing projects across the United States. As an integrated Design-Build contractor, we specialize in delivering accelerated construction solutions for new commercial projects serving both public and private clients. Much of our project portfolio is dedicated to Department of Defense work.

Pay: $29.00-$35.00 per hour DOE

Benefits: Medical, Dental, Vision, 401K with match

Qualifications:

  • High school diploma or equivalent required
  • At least three years of practical experience providing end-user support, including diagnosing hardware/software issues and managing IT devices in a professional environment
  • Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft credentials are strongly preferred
  • Experience supporting users in construction, engineering, or design-related industries is a plus

At RQ, our work is grounded in three core principles: Quality, Integrity, and Leadership. We foster a collaborative environment, encourage innovation, and are committed to building lasting trust with our clients and partners. In return, we provide a positive workplace culture, competitive compensation, and a comprehensive benefits package. Join RQ, apply today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices) marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, veteran status, or any other basis or status protected by federal, state, or local law or ordinance or regulation.

All candidates considered for hire must provide evidence of identity and U.S. work authorization at the time of hire. Additionally, all candidates must successfully pass a drug screening and commercial criminal background check, including a stricter Department of Defense background check, for access to job site at military base (if applicable for position being hired for).