IT Engineer - WFOX/WJAX TV

Position Overview

WFOX/WJAX TV Jacksonville is looking for an IT Engineer!

Essential Duties and Responsibilities

IT Support

• Provide IT support for computers, servers, and software used by staff
• Assist with network connectivity and IP-based systems used in production and broadcasting.
• Troubleshoot hardware and software issues and provide user support as needed
• Help maintain data storage, backups, and system security practices
• Design, configure and maintain IT and Broadcast Server Systems

Broadcast Operations

• Support the setup, operation, and maintenance of television broadcast and production equipment
• Assist with live broadcasts and recorded productions to ensure reliable on-air performance
• Monitor equipment and systems to identify and resolve technical issues
• Perform routine maintenance and assist with equipment upgrades
• Help document technical processes and workflows

Collaboration & Support

• Work closely with production, engineering, and IT teams to support daily operations
• Communicate technical issues clearly to non-technical staff
• Coordinate with vendors and service providers when necessary
• Participate in on-call or after-hours support as required for broadcasts

Minimum Qualifications

• An associates degree or training in Broadcast Engineering, Electronics, Information Technology, or a related field, or equivalent work experience
• Basic knowledge of computer systems, networking, and troubleshooting
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Ability to lift and move broadcast or IT equipment
• Willingness to work flexible hours, including evenings or weekends as needed
• Comfortable working in studio, control room, and office environments
• Onsite essential role

Preferred Qualifications

• Bachelor’s degree in engineering or information systems preferred
• Familiarity with IP-based broadcast or production systems
• 2+ years’ experience working with television production or broadcast environments
• Relevant technical certifications (broadcast or IT-related)
• Experience supporting live events or time-sensitive operations